Returns manager Work, Jobs in Alton, Ham (with Salaries)

Operations Manager
Henig Diamonds —Farringdon
- English
- Analysis skills
- Driving
Quick apply
1d
Property Manager - Alton
Bourne Estate Agents —Alton
- £27,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
Quick apply
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Deputy Store Manager
Lidl —Basingstoke
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
8d
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
8d
Group People Officer
Castlebridge Hospitality —Winchester
- £41,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
9d
General Manager
EMR Group —Portsmouth
- Full-time
- IT
- Annual leave
Quick apply
5d
Regional Customer Support Manager
Greenshields JCB —Farnham
- Driving
- Construction
- Communication skills
14d
Retail Service Managers- Reading
XC Trains Limited —Reading
- £26,888 - £34,061 a year
- Weekend availability
- Travel
Quick apply
9d
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
5d
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
General Manager
EMR UK —Portsmouth
- IT
- Annual leave
5d
Store Manager
Lovisa —Basingstoke
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
8d
Gelato Cafe Team Member / Cafe Barista
Swoon Gelato ltd —Winchester
- From £12.75 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Employee discount
Quick apply
5d
Church Partnerships Manager (Republic of Ireland)
Compassion UK & Ireland —Fleet
- Full-time
- Sales
- Public speaking
- Microsoft Office
Quick apply
Data & Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Last Mile Operations Manager
Evri —Portsmouth
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
7d
Farm Manager
Lohmann GB Limited —Liphook
- Full-time
- Basic maths
- In-person
- Hand tools
Quick apply
6d
Family Information Service Advisor
WSCC —Chichester
- £36,363 - £39,152 a year
- Full-time
- Hybrid work
- Childcare
- Management
- English
- Annual leave
5d

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Operations Manager

Henig Diamonds
Farringdon

Quick apply

Job details

Permanent
1 day ago

Qualifications

Logistics
English
Analysis skills
Driving
Scalability
Leadership

Full job description

Operations Manager

Location: Hatton Garden, London (Office-Based) Full-Time | Permanent On-Site Role

About Henig Diamonds

Henig Diamonds is one of the UK’s leading diamond and jewellery suppliers, serving retailers and industry professionals across the country. As we continue to grow, we are seeking an experienced and highly organised Operations Manager to lead and develop our Operations Department.

This is a key leadership role responsible for ensuring the smooth running of operational activities across inventory, dispatch, quality control, returns, repairs, and process improvement. The successful candidate will play a vital role in driving efficiency, accountability, and scalability across the business.

The Role

Reporting directly to the COO, the Operations Manager will oversee day-to-day operational performance, ensuring processes are efficient, teams are aligned, and company standards are consistently maintained.

You will be responsible for building structure, improving workflows, monitoring performance, and supporting the continued growth of the business through strong operational leadership.

Key Responsibilities

Operations Management

Manage and oversee daily operational activities across all operational departments.
Ensure priorities are clearly communicated and resources are allocated effectively.
Identify and remove operational bottlenecks and inefficiencies.
Promote collaboration and communication between departments.
Build accountability and ownership across operational teams.
Support business growth through scalable operational processes.

Inventory Governance & Stock Control

Maintain and improve stock accuracy across the business.
Investigate stock discrepancies and inventory issues.
Manage missing stones and missing certificate processes.
Oversee inventory audits and stock control procedures.
Ensure stock is organised, secure, and accurately recorded.
Support future inventory automation and RFID initiatives.

Dispatch & Fulfilment Oversight

Oversee order fulfilment and dispatch operations.
Monitor workload, priorities, and operational performance.
Improve dispatch efficiency and service levels.
Ensure customer orders are processed accurately and on time.

Quality Control & India Operations

Manage the India-based stock checking and QC team.
Ensure stock checking and quality control activities are completed within agreed timeframes.
Coordinate shipment checks and supplier visit priorities.
Monitor rejection rates and recurring supplier issues.
Escalate operational concerns where necessary.
Provide operational reporting and performance visibility to the buying team.

After-Sales, Repairs & Returns

Oversee supplier returns, repairs, warranty claims, and jobbing activities.
Monitor turnaround times and service standards.
Ensure customer and supplier returns are processed accurately.
Drive improvements within after-sales processes.
Improve communication between sales teams, suppliers, workshops, and operations.

Process Improvement & Projects

Identify opportunities to improve operational workflows and efficiency.
Support the implementation of KPIs and operational best practices.
Assist with Zoho implementation and future system developments.
Standardise procedures, documentation, and operational processes.
Support long-term growth and scalability of the Operations Department.

Skills & Experience

Previous experience in an operations Manager or similar leadership role.
Strong organisational and problem-solving skills.
Experience managing multiple teams and priorities simultaneously.
Excellent communication and stakeholder management abilities.
Excellent written and spoken English skills are essential.
Strong analytical mindset with attention to detail.
Experience in inventory management, stock control, logistics, or fulfilment operations.
Comfortable driving change and implementing process improvements.
Experience within jewellery, diamonds, luxury goods, wholesale, or distribution environments is highly recommended.

What We Offer

Opportunity to join a growing and ambitious business.
Key leadership position with real impact on company performance.
Collaborative and supportive working environment.
Long-term career development opportunities.
Office-based role in the heart of London’s jewellery district, Hatton Garden.

If you are an organised, proactive, and results-driven operations professional looking to make a significant impact within a growing business, we would love to hear from you.

Apply now to join Henig Diamonds.

Company Overview

Please visit our company website for more information

Quick apply

Refine Your Search

returns manager jobs in alton, ham

Operations Manager

Property Manager - Alton

General Manager | REEL Cinema Fareham

Service Desk Coordinator - Maternity Cover

Deputy Store Manager

Contact Centre Liaison Manager

Group People Officer

General Manager

Regional Customer Support Manager

Retail Service Managers- Reading

Head of Contact Operations

Assistant Manager

General Manager

Store Manager

Gelato Cafe Team Member / Cafe Barista

Church Partnerships Manager (Republic of Ireland)

Data & Insight Manager

Last Mile Operations Manager

Farm Manager

Family Information Service Advisor

I want to receive the latest job alerts for returns manager in alton, ham

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