Service desk analyst Work, Jobs in Altrincham, Eng (with Salaries)

IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Azure
- Windows
- Microsoft Office
- Annual leave
19h
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
Quick apply
19h
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Azure
- Continuous improvement
- Organisational skills
22h
Service Desk Specialist
wavenet —Stretford
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
13d
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
14d

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IT Service Desk Analyst
EMR Group —Warrington
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and…
Quick apply
19h
IT Service Desk Analyst
EMR UK —Warrington
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and…
19h

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service desk analyst jobs near altrincham, eng

IT Service Desk Analyst

EMR UK
Warrington

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Job details

Seasonal | Full-time
19 hours ago

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Azure
LAN
Windows
Microsoft Office
DHCP
VoIP
DNS
Mobile device management
SharePoint
Mac OS
IT
Cybersecurity
Active Directory
Intune
VPN

Full job description

Job Description

Posted Monday, 22 June 2026, 19:00

What we offer:

The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.

But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

About our opportunity

We are looking for a 1st Line Service Desk Analyst to join our dynamic IT support team. If you have a passion for technology and a talent for troubleshooting, this is a great opportunity to provide technical support to internal staff across a variety of platforms.

The hours: 40 hours per week (Monday – Friday, rotating shifts between 6am and 4:30pm) & Saturday & Bank Holiday Rota: 7am – 1pm (with additional pay)

What you will be doing

Be the first point of contact for technical assistance via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end users.
Escalate complex issues to higher-level support teams or other departments.
Document technical issues, solutions, and troubleshooting steps.
Educate users on IT best practices and basic troubleshooting techniques.
Collaborate with the team to improve internal processes.

About you

Knowledge of Windows and MacOS systems.
Experience with Office 365 (OneDrive, SharePoint), Active Directory, and Azure AD.
Understanding of network fundamentals (LAN, WAN, DNS, DHCP, VPN).
Experience with Intune and mobile device management.
Proficient in troubleshooting hardware (laptops, desktops, printers, mobile devices).
Basic knowledge of VoIP phones and softphone applications.
Familiarity with endpoint security and cybersecurity best practices (MFA, password policies, phishing awareness).
Full driving licence.

Who we are:

Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’

At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.

We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’

‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’

‘I’ve been supported every step of the way in my career progression.’

‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care

Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine

We Do

Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Job Details

Pay Type

Salary

Employment Indicator

Seasonal

Apply Now

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service desk analyst jobs in altrincham, eng

IT Service Desk Analyst

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