About Sterling
Sterling is a technical production partner and specialist supplier for live events. We bring ideas and productions to life, from the straightforward to the spectacular. Our purpose is to create and deliver exceptional experiences, continually impressing and delighting our clients and their audiences.
Primary Role
As part of our exciting expansion, we are seeking a dynamic and enthusiastic Department Manager to join our growing Operations Team. This pivotal role ensures the seamless day-to-day running of the Audio and Vision departments while collaborating closely with department heads and the Operations Team. The successful candidate will play a vital role in maintaining Sterling's renowned reputation for technical artistry and creativity in the live events industry.
Key Roles & Responsibilities
- To significantly contribute to the smooth running of the Audio and Vision departments.
- Manage, co-ordinate and delegate daily department tasking as outlined by Operations Team and Head of Department.
- Oversee the preparation and de-preparation of equipment that aligns with the Sterling Standards.
- Oversee the check in process of Dry Hire’s.
- Proactively plan, prioritise and manage upcoming departmental workload, liaising with the Operations Team and Head of Department as required.
- Effectively manage and co-ordinate equipment turnaround lists.
- To oversee and line manage a team of prep technicians, ensuring deadlines are met and quality standards are maintained.
- Communicate with the Projects Team to ensure maximum efficiencies are met.
- Communicate regularly with the Operations Team for day-to-day and forward planning whilst actively contributing to the operational and departmental catch ups.
- Working in conjunction with the Head of Department manage and oversee the quarantine process, testing and inspections for the Audio and Vision Departments.
- Working in conjunction with the Head of Department manage, co-ordinate and book radio frequencies.
- Ensure compliance with company health safety policies whilst ensuring departments are kept organized and orderly.
- Manage and process deliveries of department consumables whilst ensuring efficient and organized storage.
- Assist other departments, perform other duties as needed and undertake other tasks as directed by the Operations Team to support the overall success of the company.
Qualifications and Key Attributes of the Candidate
- Strong leadership and team management skills.
- High self-motivation with the ability to lead by example and work as part of a team.
- Attention to detail and quality control.
- Ability to plan and prioritise multiple jobs on a daily basis.
- Creative problem-solving and time management skills.
- Flexibility and a can-do, customer-focused attitude.
- Strong IT skills
- In depth technical knowledge of Audio and Vision equipment
- PAT Test knowledge
- Familiar with Shure Wireless Workbench and PMSE
The Sterling Way – Our Values
We're looking for a Department Manager who embodies our core values:
Making Things Work Better: You consistently seek ways to improve processes and add value, using your experience and creativity to guide your team in delivering high-quality technical prep.
Acting with Integrity: You lead by example, maintaining a straightforward and upfront approach, and are committed to fostering a positive and respectful environment in all interactions.
Caring About the Details: You understand that excellence lies in the details, especially in technical equipment preparation. You instill this value in your team, ensuring the highest standards are maintained across all projects.
Thinking Ahead: You're proactive in anticipating challenges and finding solutions, nurturing a can-do spirit and problem-solving culture within your team to excel in the fast-paced world of live events.
Training & Progression
Ongoing training will be provided as required. We are committed to developing our team and supporting career progression within our growing organisation.
Working Hours
If you have the experience we are looking for then you will already know that this is not a 9 ‘til 5 job. Due to the nature of our industry, we require our employees to have a flexible approach to their working hours. Weekend work may be required.
Sterling Event Group are proud to be an equal opportunity employer. We positively encourage applications from all backgrounds, and all employment decisions are made based on merit, performance, and business needs.
Job Types: Full-time, Permanent
Pay: From £14.50 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
