Xeinadin - Top 20 Accountancy Firm - UK & Ireland
Role: Business Support Administrator
Location: Watford
Who Are We?
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.
Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.
Our regional offices of over 3000 colleagues operate in collaboratively, combining collective expertise to maximise potential.
About the Role:
This is an exciting opportunity to join a very fast expanding company. Your role as a Business Support Administrator will be reporting to the Area Practice Manager and will be responsible for a wide range of administrational tasks. As the Business Support Manager of a professional service company, you must have strong time management and organisational skills alongside excellent relationship management. This is a varied role and will be suited to someone who has a hands-on approach and enjoys working in a fast-paced evolving environment.
Key Responsibilities:
- Manage phone calls, ensuring professional and timely responses.
- Chase clients for required books and records to meet deadlines.
- Oversee scanning, filing, and organisation of documents.
- Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
- Finalise and distribute accounts and personal tax packs to clients for approval.
- Assist the Hub Credit Controller in resolving debtor queries.
- Process invoices, write-offs, and WIP adjustments.
- Apply for HMRC and Companies House authentication codes.
- Allocate disbursements to clients and manage payments over the phone.
- Process and reconcile office petty cash and handle cheque payments.
- Schedule client appointments and coordinate the safe return of books and records.
- Maintain an inventory of IT equipment, including laptops, issued to team members.
- Order office supplies and manage stationery stock.
- Provide project support to the Area Practice Manager as required.
Key Requirements:
- Proven experience in administration and a fast-paced environment.
- Very high level of attention to detail and accuracy.
- Confident communicator with personnel at all levels within the business, both written and verbal.
- Proficient with Microsoft Excel, Word, Outlook etc.
- Excellent time management skills - handling multiple and varied deadlines concurrently.
- Driving licence required due to the location.
Additional Requirements:
- Passion for delivering excellent client service and maintaining high standards.
- Strong communication skills (verbal and written) with a confident and approachable demeanour.
- Proficient in Microsoft Office Suite and other IT systems.
- Ability to multitask and prioritise effectively in a fast-paced environment.
- A proactive approach to problem-solving and improving administrative processes.
- Committed to providing outstanding service to both internal and external clients, ensuring a positive and professional experience.
- Strong organisational skills and the ability to manage multiple tasks simultaneously, ensuring deadlines are met without compromising quality.
- Able to work collaboratively within a team, assisting colleagues where needed and contributing to the smooth running of the office.
- High attention to detail, ensuring accuracy in documentation, billing, and other key tasks.
What We Offer:
Joining our team comes with a range of benefits, including:
- Competitive salary, plus a significant benefits package
- A collaborative and supportive work environment.
- Opportunities for professional development and career progression.
- The chance to make a meaningful impact within a growing organisation.
Join Our Team:
Ready to take the next step in your career? Don't miss out – apply now and become a valued member of our team!
Xeinadin does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Xeinadin is an equal opportunity employer and we encourage direct applications from all suitable candidates.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
