3rd line service delivery Work, Jobs in Ampthill, Bdf (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
2d
IT Manager
Billing Finance Ltd. —Northampton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
12d
Material Controller
M Group —Stevenage
- Overtime
- ERP systems
- Travel
- IT
- Annual leave
- Employee assistance programme
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
2d
Works Manager
M Group —Luton
- Maintenance
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
Highways Supervisor
M Group —Huntingdon
- Civil engineering
- Management
- Contracts
- Annual leave
- Employee assistance programme
13d
SCUK Vehicle Reallocation & Logistics Coordinator
SCU Santander Consumer (UK) plc —Milton Keynes
- £25,000 - £29,000 a year
- Full-time
- Management
- Maintenance
- Organisational skills
- Employee assistance programme
15h
Endpoint Technician Band 4 - 5 Progression
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £28,392 - £39,043 a year
- Full-time
- Communication skills
4d
Electrical Site Supervisor
ZEST ECO Ltd —Aylesbury
- Full-time
- Hybrid work
- Microsoft Excel
- Supervising experience
- IT
- Health & wellbeing programme
- Referral programme
Quick apply
Sample Dispatch Technician
Avantor —Stevenage
- Full-time
- Laboratory experience
- No degree
- Communication skills
- Annual leave
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
5d
Assistant Transport Manager
Stobart —Kettering
- Up to £40,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Electrician
Sanctuary Group —Welwyn Garden City
- £43,251 - £45,528 a year
- Full-time
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
Maintenance Manager
Pendley Manor —Tring
- £38,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Free parking
- Employee discount
Quick apply
19h
IT Manager
Billing Finance —Northampton
- £50,000 - £55,000 a year
- Hybrid work
- IT
- Employee assistance programme
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Project Engineer
M Group —Stevenage
- Overtime
- Travel
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
Senior Business Support Officer - Wellingborough and East Northants Adult Social Care Teams
North Northamptonshire Council —Wellingborough
- £29,064 - £30,024 a year
- English
- Microsoft Office
- Travel
- Employee assistance programme

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3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
2 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

3rd line service delivery jobs in ampthill, bdf

3rd Line Service Delivery Analyst

IT Manager

ICT User Support Engineer

Material Controller

Head of Transport

Works Manager

Highways Supervisor

SCUK Vehicle Reallocation & Logistics Coordinator

Endpoint Technician Band 4 - 5 Progression

Electrical Site Supervisor

Sample Dispatch Technician

Senior Environmental Advisor

Senior IT Technical Support Analyst - fixed term contract

Assistant Transport Manager

Electrician

Maintenance Manager

IT Manager

NOC 3rd Line Technical Team Leader

Project Engineer

Senior Business Support Officer - Wellingborough and East Northants Adult Social Care Teams

I want to receive the latest job alerts for 3rd line service delivery in ampthill, bdf

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Keep Moto Moving Behind the Scenes

What Makes You Great for This Role

Why Moto?

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