Business strategy & management occupations Work, Jobs in Andover, Ham (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Team management
4d
Business Change Manager
SSE —Andover
- Customer service
- Employee discount
Healthy Homes Damp & Mould Senior Operations Manager
Abri —Eastleigh
- Up to £69,000 a year
- Full-time
- Customer service
- Continuous improvement
- Analytics
12d
Business Development Manager - Unified Communications & Collaboration
Gamma —Newbury
- Full-time
- Remote
- Salesforce
- Business development
- Contracts
- Annual leave
- Employee discount
Quick apply
11d
Business Development Manager
Aspens —Southampton
- £65,000 a year
- Sales
- School
- Negotiation
- Annual leave
- Life insurance
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Business Development Specialist FTC
Spire Healthcare —Southampton
- Weekend availability
- Hospital
- Microsoft Office
- Communication skills
- Annual leave
Senior Veterinary Partnerships Manager
Animal Friends Insurance —Bulford
- £60,000 a year
- Full-time
- Remote
- Management
- Analysis skills
- Travel
- Annual leave
- Work from home
8d
Head of Strategy
The AA —Basingstoke
- Full-time
- Hybrid work
- Research
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
11d
Capture Manager
Leidos —Whiteley
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Business Development Manager - CX - Enterprise Markets
Gamma —Newbury
- Full-time
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
11d
Immigration and Sponsorship Manager
The National Oceanography Centre —Southampton
- £45,233 - £49,619 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Annual leave
5d
Strategic Execution & Value Vice President (2 year FTC)
Carnival UK —Southampton
- Full-time
- Management
- Communication skills
- Employee assistance programme
Quick apply
1d
Senior Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Quick apply
Chief Operating Officer
University Hospital Southampton NHS Foundation Trust —Southampton
- £112,782 - £129,783 a year
- Full-time
- Hybrid work
- Management
- Business development
- Continuous improvement
4d
Commercial Partnerships Manager
Thatcham Research —Thatcham
- £61,400 a year
- Monday to Friday
- Hybrid work
- Contracts
- Budgeting
- Communication skills
- Free parking
6d
Transport and Compliance Administrator
Stagetruck Ltd —Winchester
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Business Development Manager - Specialty Adhesives
ITW Performance Polymers —Basingstoke
- Full-time
- Sales
- Business development
- Travel
Business Development Manager (BDM)
Dentaid —Southampton
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Free parking
- Sick pay
Quick apply
5d
Business Development Manager
Sirus Telecom —Eastleigh
- Sales
- English
- Microsoft Office

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business strategy & management occupations jobs near andover, ham

Business Engagement and Service Improvement Manager

Abri -
Eastleigh

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Job details

Full-time
Up to £58,432 a year
4 days ago

Qualifications

Facilitation
Defect resolution root cause analysis
Stakeholder collaboration
Stakeholder liaison
Coaching
Internal department liaison
Change management
Project management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Change leadership
Root cause analysis
Workshop facilitation experience
Leadership
Project management experience
Stakeholder management

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

On this occasion, applications from candidates who've previously applied for this role won't be reconsidered, but we appreciate your interest.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

business strategy & management occupations jobs in andover, ham

Business Engagement and Service Improvement Manager

Business Change Manager

Healthy Homes Damp & Mould Senior Operations Manager

Business Development Manager - Unified Communications & Collaboration

Business Development Manager

Regional Operations Manager

Business Development Specialist FTC

Senior Veterinary Partnerships Manager

Head of Strategy

Capture Manager

Business Development Manager - CX - Enterprise Markets

Immigration and Sponsorship Manager

Strategic Execution & Value Vice President (2 year FTC)

Senior Implementation Consultant

Chief Operating Officer

Commercial Partnerships Manager

Transport and Compliance Administrator

Business Development Manager - Specialty Adhesives

Business Development Manager (BDM)

Business Development Manager

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