It Work, Jobs in Andover, Ham (with Salaries)

IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Bereavement leave
10d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
IT Services & Compliance Analyst
Aspire Defence Services Limited —Tidworth
- Up to £47,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
1st Line Technical Support
Aster Group —Andover
- £25,743 - £27,743 a year
- Full-time
- Travel
- Communication skills
- Time management
- Paid training
- Employee assistance programme
14d
2nd Line Technical IT Support Engineer
Hotality IT Solutions Ltd —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Annual leave
Quick apply
3d
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
18h
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
Head of IT Portfolio Delivery
Stannah —Andover
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Associate IT Engineer
UK Health Security Agency —Bulford
- £28,547 - £33,196 a year
- Part-time
- Windows
- Presentation skills
- Travel
International IT Consultant (m/f/x)
ISIS Papyrus Europe AG —Kingsclere
- Full-time
- Computer Science
- Customer service
- English
- Free parking
IT Support and Compliance Technician
TH White Ltd —Devizes
- Full-time
- Analysis skills
- Quality control
- Travel
- Free parking
- Employee discount
Quick apply
IT Asset Manager
Unum Group —Basingstoke
- Full-time
- Analysis skills
IT Software & Systems Support
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Continuous improvement
- Travel
- Computer skills
- Free parking
- Annual leave
Quick apply
9d
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
7d
Help Desk Operator
OCS Group —Eastleigh
- Monday to Friday
- Microsoft Powerpoint
Quick apply
9d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
IT Software Developer
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £30,000 - £40,000 a year
- Full-time
- Software troubleshooting
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
9d

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IT Service Analyst

Aspire Defence Services Limited -
Tidworth

Quick apply

Job details

Permanent | Full-time
Up to £31,500 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Customer support
BTEC
Help desk

Full job description

Join our Team as a IT Service Analyst at Aspire Defence Services Limited (ADSL)

Salary: Up to £31,500 per annum

Hours: 37.5 hours per week, no weekends

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven IT Security Manager to be part of our exciting journey.

What We Offer:

Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

Pension Plan: Contributory Company Pension Plan matched up to 6%

Insurance: Individual life assurance and personal accident cover

Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

Reward and Recognition: Celebrate outstanding achievements

Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

Act as advisor to service users on IT processes so they are well understood and service user requirements
Track and manage open tickets for users, ensuring that escalations are raised where necessary to ensure user expectations are met
Starters and leavers - Hardware, onboarding, requests for accounts etc
White glove' where necessary to manage VIP issues
User device enrollment, break fix, deployment etc
Capturing information during major incidents and communicating impact/updates to business
Ensure service management master data is accurate and kept up to date

What We’re Looking For:

Qualifications: ITIL (desirable) Relevant IT qualification (CompTIA, Microsoft fundamentals, BTEC, HNC/DC

Experience: Working within Service management, end user computing, IT support, managing incidents and service requests through to resolution and working to SLA's and prioritising workload in a busy environment

Skills: Strong customer service focus with a passion for getting things right first time, awareness of service processes such as starter/leaver, Working knowledge of the principles of ITIL incident, problem, change and a collaborator and team player

Additional Information:

The Garrisons are tobacco-free working environments.
Security clearance is required prior to starting with us.
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
Please note, this vacancy may close early if we receive a high volume of applications.

Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.

Pay: Up to £31,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

it jobs in andover, ham

IT Service Analyst

Associate Corporate IT Engineer

Service Desk Analyst

IT Services & Compliance Analyst

1st Line Technical Support

2nd Line Technical IT Support Engineer

IT Manager

Customer Service Desk Analyst

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT & DOCUMENT CONTROL ASSISTANT

Head of IT Portfolio Delivery

Associate IT Engineer

International IT Consultant (m/f/x)

IT Support and Compliance Technician

IT Asset Manager

IT Software & Systems Support

Service Desk Administrator - Saturday & Bank Holiday only

Help Desk Operator

Desktop Support Technician

IT Software Developer

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