About the Role
We are seeking professional, customer-focused Marina Security Officers to provide security services at one of Southampton's marina developments on a Fixed-Term Contract (Initial 12-Month Term with Potential Extensions up to 3 Years).
This is a unique opportunity to work within a waterfront environment, protecting marina users, vessels, pontoons, residential areas, commercial premises, and associated facilities while delivering exceptional customer service.
The successful candidate will play a key role in maintaining a safe, secure, and welcoming environment for residents, berth holders, visitors, contractors, and marina staff.
As a Marina Security Officer, you will provide a highly visible security presence throughout the marina, carrying out foot patrols, monitoring CCTV systems, responding to incidents, and enforcing marina regulations.
Duties will include:
- Conducting planned and random foot patrols of the marina estate, pontoons, quaysides, buildings, and car parks.
- Maintaining patrol accountability through electronic reporting systems and approved security procedures.
- Monitoring CCTV, alarm systems, and access control systems.
- Controlling access to pontoon areas and challenging unauthorised persons.
- Operating Body Worn Video equipment in accordance with company procedures.
- Responding to incidents, emergencies, alarms, medical situations, and requests for assistance.
- Assisting the Night Lock Keeper and supporting marina operations where required.
- Monitoring compliance with marina regulations, harbour byelaws, parking controls, and speed restrictions.
- Reporting maintenance defects, safety hazards, and security concerns.
- Downloading and preserving CCTV footage where required for investigations.
- Providing a proactive security presence in areas of public congregation and vehicle gatherings.
- Assisting emergency services and marina management during incidents and investigations.
- Delivering outstanding customer service to marina residents, berth holders, contractors, and visitors.
Essential Requirements
- Valid SIA Door Supervisor Licence.
- Valid SIA CCTV (Public Space Surveillance) Licence.
- First Aid qualification.
- Excellent written and verbal English communication skills.
- Right to work in the UK.
- Ability to pass screening in accordance with BS7858 standards.
- Good IT skills and experience using electronic reporting systems.
- Ability to work independently and make sound decisions under pressure.
- A professional, reliable, and customer-focused approach.
Waterfront Safety Requirements
Due to the nature of this role, officers regularly patrol open, un-railed pontoons and work immediately adjacent to deep water.
Applicants must:
- Be able to swim to a basic standard.
- Be confident working in close proximity to water.
- Be capable of self-rescue in the unlikely event of an accidental fall into the water.
- Be willing and able to wear all required Personal Protective Equipment (PPE), including an automatic inflation lifejacket, high-visibility clothing, and safety footwear.
Please note that the swimming requirement relates solely to personal safety and self-rescue and does not form part of any expectation to undertake water rescue activities.
Desirable
- Previous experience within a marina, port, waterfront, or security environment.
- Experience operating CCTV, alarm monitoring, and access control systems.
- Experience in a customer-facing role.
- Knowledge of marine safety, harbour byelaws, or marina operations.
- Full UK Driving Licence.
What We Offer
- Competitive salary.
- Company pension scheme.
- Statutory holiday entitlement.
- Overtime opportunities where available.
- Full uniform and PPE provided.
- Company-funded training and development.
- Opportunity to work within a unique marina environment.
- Supportive management team and 24-hour operational support.
- Potential contract extensions based on project requirements and performance.
Pay: £13.00 per hour
Ability to commute/relocate:
- Hythe, Hampshire: reliably commute or plan to relocate before starting work (required)
Language:
Licence/Certification:
- SIA Door Supervisor Licence (required)
- SIA CCTV Licence (required)
Work Location: In person
