Customer assistant Work, Jobs in Andoversford, Gls (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Retail Sales Assistant (Part-time)
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
7d
Paint Shop Assistant
Hiroboy Limited —Staverton
- £26,000 - £30,000 a year
- Full-time
- Basic maths
- Assembly
- Maths
- Free parking
Quick apply
12d
Customer Assistant
Lidl —Cheltenham
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
2d
Retail Sales Assistant
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Store discount
- Employee discount
Quick apply
7d
Store Assistant
Aldi —Bishops Cleeve
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Weekend Sales Assistant
Station Mill Antiques Centre Ltd —Chipping Norton
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
Team Member
NEXT —Cheltenham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Stock Assistant
Aldi —Bishops Cleeve
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Sales Assistant
Savers —Cheltenham
- £9.75 - £13.00 an hour
- Weekend availability
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay
Sales Assistant
Mountain Warehouse —Cirencester
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant 12 Hours
The Entertainer —Gloucester
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Gun Shop Sales Assistant
Ian Coley Shooting School —Cheltenham
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Free parking
- Store discount
Quick apply
Sales Assistant
Dunelm —Cheltenham
- £8.00 - £12.71 an hour
- Heavy lifting
Full time Farm Shop and Café Assistant
Portway Farm Shop —Gloucester
- £13 - £14 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Free parking
- Employee discount
Quick apply
3d
Customer Success Assistant
Lodestar Travel Technology Ltd —Cheltenham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- No experience needed
- Data entry
- Flexible schedule
Quick apply
20h
Sales Assistant at Tesco
The Entertainer at Tesco —Cheltenham
- £11.15 - £12.71 an hour
- Overtime
Quick apply
20h
Retail Optical Assistant
David Clulow —Cheltenham
- Full-time
- Customer service
Team Member (Delivery)
NEXT —Cheltenham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer assistant jobs in andoversford, gls

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Retail Sales Assistant (Part-time)

Paint Shop Assistant

Customer Assistant

Retail Sales Assistant

Store Assistant

Weekend Sales Assistant

Team Member

Stock Assistant

Sales Assistant

Sales Assistant

Sales Assistant 12 Hours

Gun Shop Sales Assistant

Sales Assistant

Full time Farm Shop and Café Assistant

Customer Success Assistant

Sales Assistant at Tesco

Retail Optical Assistant

Team Member (Delivery)

I want to receive the latest job alerts for customer assistant in andoversford, gls

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