Crm specialist Work, Jobs in Anniesland, Glg (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Digital Growth & Web Solutions Specialist
CITYCOM UK —Glasgow
- £29,000 - £33,000 a year
- Full-time
- Project management
- JavaScript
- In-person
- Free parking
Quick apply
6d
Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Data Migration Specialist
Firefish Software —Glasgow
- £49,000 - £65,000 a year
- Remote
- SQL
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
7d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Analysis skills
- Work from home
1d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Internal Sales Account Manager
GAP Group —Glasgow
- Full-time
- Sales
- Organisational skills
- Communication skills
Senior Sales Trainer, EMEA
Thermo Fisher Scientific —Glasgow
- Full-time
- Spanish
- Sales
- English
Sales Administrator
Briggs Equipment —Irvine
- £29,000 a year
- Full-time
- Hybrid work
- Sales
- Administrative experience
- IT
- Employee discount
Quick apply
7d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
1d
Area Sales
GAP Group —Kinning Park
- Full-time
- Sales
- Microsoft Office
Business Development & Marketing Operations Manager
Pinsent Masons —Glasgow
- Full-time
- CRM software
- Business development
- Analysis skills
Senior Sales Manager, Northern Europe
Renewable Energy Systems Limited —Glasgow
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Representative - Scotland West (Glasgow)
Scandinavian Tobacco Group —Glasgow
- £35,000 a year
- Sales
- Analysis skills
- Communication skills
7d
Apprentice Administration Estimator
Elite Training and Consultancy —Hamilton
- Up to £15,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6d
Business Development Manager
SOCOTEC UK & Ireland —East Kilbride
- Full-time
- Remote
- Business development
- Travel
- Negotiation
Quick apply
Team Manager - Sales
VKY Intelligent Automation —Glasgow
- From £14 an hour
- Full-time
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
2d
Graduate Franchise Support Officer
The Leak Detective Ltd —Cumbernauld
- £26,500 - £28,500 a year
- Full-time
- Plumbing
- In-person
- Business
- Free parking
Quick apply
9h
Rental Service Agent
Indie Campers —Glasgow
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
6d
Local Growth & Field Community Lead
Lightspeed Commerce, Inc. —Glasgow
- Full-time
- Remote
- Hospitality
- Google Suite
- IT
Quick apply

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

crm specialist jobs in anniesland, glg

Retention Specialist

Digital Growth & Web Solutions Specialist

Customer Support Specialist - Aviation

Data Migration Specialist

Service Manager

Customer Hire & Sales Coordinator

Internal Sales Account Manager

Senior Sales Trainer, EMEA

Sales Administrator

Senior Growth Manager (German Market)

Area Sales

Business Development & Marketing Operations Manager

Senior Sales Manager, Northern Europe

Sales Representative - Scotland West (Glasgow)

Apprentice Administration Estimator

Business Development Manager

Team Manager - Sales

Graduate Franchise Support Officer

Rental Service Agent

Local Growth & Field Community Lead

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