Retention specialist Work, Jobs in Anniesland, Glg (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
8d
General Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Management
- Hotel
- Leadership
Quick apply
12d
multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
Senior Sales Trainer, EMEA
Thermo Fisher Scientific —Glasgow
- Full-time
- Spanish
- Sales
- English
Glasgow Fort multi brand fragrance specialist
Estee Lauder —Glasgow
- Communication skills
NIHL Administration Manager
Davies —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
10h
Sales Trainee
Plumbstore —Rutherglen
- £30,500 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Gym Manager (Temporary) - REQ06323
North Lanarkshire Council —Airdrie
- £43,043 - £49,231 a year
- Temporary
- Supervising experience
- Annual leave
11d
Digital Forensics & Insider Risk Analyst
Morgan Stanley —Glasgow
- Full-time
- Scripting
- Financial services
Senior Stress Engineer
Assystem —Glasgow
- Hybrid work
- In-person
Principal Lifting Engineer
Altrad —Renfrew
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Technical Director (Maritime Engineering)
Royal HaskoningDHV —Glasgow
- Part-time
- Hybrid work
- Civil engineering
- Analysis skills
- Travel
Associate Structural Engineer
Tetra Tech —Glasgow
- Construction experience

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Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retention specialist jobs in anniesland, glg

Retention Specialist

Customer Onboarding Specialist

General Manager

multi brand fragrance specialist

Senior Sales Trainer, EMEA

Glasgow Fort multi brand fragrance specialist

NIHL Administration Manager

Senior Growth Manager (German Market)

Sales Trainee

Gym Manager (Temporary) - REQ06323

Digital Forensics & Insider Risk Analyst

Senior Stress Engineer

Principal Lifting Engineer

Technical Director (Maritime Engineering)

Associate Structural Engineer

I want to receive the latest job alerts for retention specialist in anniesland, glg

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