Service desk analyst Work, Jobs in Anwick, Lin (with Salaries)

Servicedesk Admin Analyst
Keyhole IT Solutions Ltd —Newark-on-Trent
- £12.75 an hour
- Overtime
- Hybrid work
- Azure
- No experience needed
- Windows
- Annual leave
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20h

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Servicedesk Admin Analyst
Keyhole IT Solutions Ltd —Newark-on-Trent
Location – Newark Notts, with occasional travel to customer sites in own vehicle (mileage paid) or company van if available sometimes alone and sometimes with…
£12.75 an hour
Quick apply
20h

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Servicedesk Admin Analyst

Keyhole IT Solutions Ltd
Newark-on-Trent

Quick apply

Job details

Part-time
£12.75 an hour
20 hours ago

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Microsoft Windows Server
Driving Licence
Azure
LAN
No experience needed
Windows
DHCP
VoIP
DNS
SAN
IT
Active Directory
Intune

Full job description

As a Servicedesk Admin Analyst you will be involved with daily admin tasks on the service desk this includes booking of resources, spreadsheets for billing calls made etc and resolution of end user support requests and setup, repair, and troubleshooting of end user computing systems and peripherals. As well as logging tickets to be passed through to engineers.

You will recieve on the job training from our consultants one of whom has 20 years experience in the IT field working for large MSP's and large organisations.

We are looking for someone 15 hours a week initially (as 2 days or 1 day and 2 half days etc) overtime when needed by the company the job is a mix of home working and in the office.

Job Role

Directly resolve end user hardware and software issues
Communicate with users from acceptance to completion of tasks
Reach out to senior IT staff for guidance on higher level issue
Setup and configure new systems
Troubleshoot and repair software and hardware issues
Install software
Keep operating systems, software, and drivers updated
Inventory new systems and manage excess systems and peripherals
Manage equipment on customers sites if needed
Keep users appraised of status of system repairs
Advise manager and senior IT staff of end user policy violations
Supporting PCs, in an Active Directory environment
Researching and troubleshooting software and hardware issues
Resolving malware/antivirus infections
Assisting with onsite installations of CCTV, PC and Server hardware, door access control etc etc as needed

Job Requirements

No experience necessary, just a willingness to learn IT
Demonstrable passion for technology
Forward thinking and a problem solver.
Ability to juggle tasks and prioritize correctly.
Keep up to date with new technologies.
Approachable
Ability to work as part of a team and alone when needed
Full UK Driving license

What you will learn on the job with us

Microsoft 365 and Azure

Windows server and associated roles, AD DHCP DNS

VOIP

Connectivity

Wi-Fi

LAN Networking

NAS/SAN

Door access control

CCTV

Windows 10/11

Microsoft Intune

and Much More

What we offer

Salary £12.75 per hour
Company Polo shirts and hoodie/fleece
Company Pension scheme
Location – Newark Notts, with occasional travel to customer sites in own vehicle (mileage paid) or company van if available sometimes alone and sometimes with other engineers, customers based nationally.
Top of the range technology (laptops, screens, tablet, android phone etc)
Annual Leave prorated as appropriate
4% employer pension contribution

Job Type: Part-time

Pay: £12.75 per hour

Benefits:

Casual dress
Company pension

Work Location: Hybrid remote in Newark-on-Trent

Quick apply

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Servicedesk Admin Analyst

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