Helpdesk specialist Work, Jobs in Appleton Thorn, Chs (with Salaries)

Helpdesk Planners (Internal applications only)
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
2d
Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking
Multi-Skilled Engineer
Kudos Services —Warrington
- Up to £38,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Building Manager
MCR Property Group Ltd —Manchester
- £40,000 - £45,000 a year
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Mobile Technical Operative - Mechanical
EQUANS —Manchester
- Monday to Friday
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Head of Software Engineering - HR
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Oracle
- APIs
- Employee discount
15h
Static Technical Operative - Electrical
EQUANS —Manchester
- HVAC
- Annual leave
- Employee assistance programme
8d
Maintenance Electrician
Integral UK —Liverpool
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply
Electrical Maintenance Engineer
Integral UK —Liverpool
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply

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helpdesk specialist jobs near appleton thorn, chs

Helpdesk Planners (Internal applications only)

Novus Property Solutions Ltd -
Warrington

Quick apply

Job details

Full-time
2 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Organisational skills
IT
Help desk

Full job description

Helpdesk Planner/Scheduler x 2- (Internal applications only)

Based: Warrington office based WA2 0XP, typically working Monday to Friday, working between 8.00am 5.00pm 40 hours per week

Join our growing team working on a long-term Social Housing responsive repairs framework contract.

Our Helpdesk Planners play a crucial part in the planning/scheduling of varying trades to deliver efficient and effective responsive repairs and sit in the core and heart of our Reactive maintenance team. Great communication and efficient scheduling ensures that the contractual commitments for each contract are met and targets are completed in a timely manner

Your experience in a planning/scheduling environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Enabling Novus to achieve exceptional customer and client satisfaction.

Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted.

Whats in it for you?

Attractive salary & benefits to suit you
27 Days Hols & BH option to buy or sell holidays
Company pension scheme up to 7.5%
We also offer our employees; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, any many more….

An outline of your responsibility Helpdesk Planner

Using the latest company I.T systems to provide a Helpdesk support service, inputting responsive repair requests onto Company database, Oneserve and updating with relevant notes
Dealing with telephone enquiries in a timely manner and liaise with Clients, Managers and Operatives alike
Keep a diary of requested/allocated work and monitor an active dashboard and interactive planner, whilst also checking jobs are carried out correctly and timely, rescheduling where necessary for emergencies
Schedule all work onto PDAs or to Sub contractors using the correct job lengths and within specified timescales
Chase orders that are awaiting materials with the Novus Team and rescheduling of follow-on orders ensuring to update the client
Monitor/acknowledge/reschedule rejected works from subcontractor
Applying for work extension with the client
Liaising with Contracts Manager regarding repairs nearing completion target
Monitoring repairs to ensure completion within specified target
Deal with internal and external communications and record/report information as necessary
Ensure all contract data, documentation and reports are accurate and produced on time

About you

As a Helpdesk Planner experience in communication both verbal and written are key along with confident planning/scheduling skills, it is imperative we schedule our operatives in the most resourceful way to meet our KPIs Your ability to be proficient in IT is essential to fulfil and develop the role. Your organisational skills and the ability to meet deadlines will play a key part in the role

As part of the recruitment process we will be holding an assessment centre, date to be confirmed

A little bit about us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.

Quick apply

Refine Your Search

helpdesk specialist jobs in appleton thorn, chs

Helpdesk Planners (Internal applications only)

Client Services Specialist - Liverpool

ITSM Helpdesk Specialist (ITIL)

Service Desk Analyst

Customer Service Advisor

IT Manager

Multi-Skilled Engineer

Building Manager

Mobile Technical Operative - Mechanical

Head of Software Engineering - HR

Static Technical Operative - Electrical

Maintenance Electrician

Electrical Maintenance Engineer

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