Call center manager Work, Jobs in Appley Bridge, Lan (with Salaries)

Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Telesales Team Manager
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
3d
Fleet Contact Centre Manager
Trane Technologies —Bolton
- Full-time
- Computer literacy
- Supervising experience
- Leadership
Sales Team Manager
Bupa —Salford Quays
- From £38,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
3d
Call Handler Team Leader
Lancashire and South Cumbria NHS Foundation Trust —Accrington
- £28,392 - £31,157 a year
- Full-time
- Business
- Negotiation
7d
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
9d
Outbound Telesales - Account Manager - Freight Forwarding
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Mentoring
- Free parking
- Annual leave
Sales Account Manager
Close Brothers —Sale
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Sales

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Call Centre Agent
Interact CC —Wigan
The Contact Centre Agent allows Interact to provide services to our clients and customers, you will be managing inbound and outbound calls for our clients,…
£10.45 - £12.75 an hour
Quick apply
5d
Telephone Receptionist
Your Office & PA —Runcorn
Keeping up to date with new customers and information. Experience: Handling inbound and outbound calls at a high call volume, with the ability to use own…
£12.75 an hour
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22h

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Contact Centre Team Leader

LRG -
Salford

Quick apply

Job details

Benefits

Company pension

Qualifications

Leadership
Communication skills

Full job description

Job Title: Contact Centre Team Leader

Location: Exchange Quay, Manchester

Brand: LRG

Salary: OTE of £35,000 + with an uncapped bonus/ commission scheme.

Hours: Monday- Friday 9:00am-5:30pm.

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

We are looking for a highly motivated and experienced team leader to manage a team of 6-12 agents in our contact centre. The successful candidate will be responsible for ensuring that core KPIs are achieved and quality assessments are carried out. They will also be responsible for other tasks associated with managing a team of agents.

Key Responsibilities:

Manage a team of 6-12 agents
Ensure that core KPIs are achieved
Carry out quality assessments
Provide coaching and feedback to agents
Ensure that all agents are trained to a high standard
Monitor and report on team performance
Ensure that all company policies and procedures are adhered to
Identify areas for improvement and implement changes where necessary
Work closely with other departments to ensure that the contact centre is running smoothly
Ensure that all sales leads are dealt with in a timely and professional manner

What are we looking for:

Previous experience in a similar role
Excellent communication and interpersonal skills
Strong leadership skills
Ability to work under pressure and meet deadlines
Good problem-solving skills
Ability to motivate and inspire a team
Good knowledge of contact centre operations and best practices

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Refine Your Search

call center manager jobs in appley bridge, lan

Contact Centre Team Leader

Contact Centre Team Leader

Telesales Team Manager

Fleet Contact Centre Manager

Sales Team Manager

Call Handler Team Leader

Customer Service / Call Centre Manager

Outbound Telesales - Account Manager - Freight Forwarding

Customer Services Team Leader

Sales Account Manager

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