Career coach Work, Jobs in Appley Bridge, Lan (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Barista
Starbucks —Birch Green
- Weekend availability
- Store discount
- Employee assistance programme
Fitness Industry Career Coach – Chorley – Lancashire
Health and Fitness Education —Chorley
- £23,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
- Work from home
Quick apply
Production Shift Manager (Frontline Manager)
PepsiCo —Skelmersdale
- 12 hour shift
- Organisational skills
- Communication skills
Coach Tour Driver
Alfa Holiday Group —Wheelton and Withnell
- £34,000 a year
- 8 hour shift
- Hotel
- Driving
- Resort
- Employee assistance programme
- Sick pay
Quick apply
14d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Sales
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
2d
Store Manager
Starbucks —Parbold
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Service Team Leader x 2
West Lancashire Borough Council —Ormskirk
- £34,434 - £36,363 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee discount
7d
Rehabilitation Coaches
Transitional Rehabilitation Unit —Haydock
- Call to connect
- Employee assistance programme
- Employee discount
Estate Agent (Partner)
The Property Experts —Manchester
- £60,000 - £100,000 a year
- Remote
Quick apply
Operations Manager
Popeyes UK —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales and Management Trainer
Let Property —Manchester
- £40,000 - £70,000 a year
- Full-time
- Sales
- Human resources
- In-person
- Free parking
- Referral programme
Quick apply
11d
Audit Stream Learning and Development - Learning Compliance Lead
BDO —Liverpool
- Full-time
- Leadership
Team Leader
KFC —Skelmersdale
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Academy & Womens Nutritionist
Burnley Football Club —Burnley
- Weekend availability
Quick apply
11d
Regional Service Supervisor
Atlas Copco Group —Skelmersdale
- Hybrid work
- Customer service
- Organisational skills
- In-person
Psychology Graduates
Transitional Rehabilitation Unit —Haydock
- Call to connect
- Doctoral degree
- Psychology
Progress Coach
Hugh Baird College —Liverpool
- £33,990.00 - £42,764.41 a year
- Full-time
- University
- Communication skills
- Free parking
- Employee discount
Quick apply
7d

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

career coach jobs in appley bridge, lan

Customer Experience & Quality Coach

Barista

Fitness Industry Career Coach – Chorley – Lancashire

People Operations Manager

Production Shift Manager (Frontline Manager)

Coach Tour Driver

Talent Acquisition Partner

Store Manager

Customer Service Team Leader x 2

Rehabilitation Coaches

Estate Agent (Partner)

Operations Manager

Area Care Manager

Sales and Management Trainer

Audit Stream Learning and Development - Learning Compliance Lead

Team Leader

Academy & Womens Nutritionist

Regional Service Supervisor

Psychology Graduates

Progress Coach

I want to receive the latest job alerts for career coach in appley bridge, lan

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