LOCATION: London
CONTRACT: Permanent
SALARY: £52,000 per year + 5% Uplift On Salary Upon Successful Completion of Probation| Benefits Package
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ROLE OVERVIEW AND PURPOSE
This role will provide professional safety leadership, advice, assurance and support across station operations, train presentation activities, train servicing operations and depot environments.
The Safety Manager will play a key role in promoting a positive safety culture, supporting operational leadership, strengthening risk management arrangements and driving continuous improvement in safety performance. Working closely with operational management teams and client representatives, the role will ensure compliance with legal, contractual and company requirements whilst supporting the safe and efficient delivery of services.
The Safety Manager will act as the dedicated safety lead for the Eurostar contract, supporting the implementation of ABM's Safety Management System, maintaining the St Pancras International (SPI) and Temple Mills International (TMI) Safety Plans, and driving continual improvement through effective governance, assurance and workforce engagement.
Safety Leadership & Culture
- Promote a positive and proactive safety culture across all Eurostar operations.
- Provide professional safety advice and support to managers, supervisors and frontline teams.
- Support operational leadership in meeting their health and safety responsibilities.
- Act as a visible safety leader through regular site engagement, inspections and workforce interaction.
- Drive workforce engagement through safety conversations, behavioural observations, briefings and safety campaigns.
- Promote hazard identification, near miss reporting and workforce consultation.
- Support the delivery of ABM's behavioural safety and human performance initiatives.
- Encourage learning, accountability and continuous improvement across all operational activities.
Risk Management
- Ensure suitable and sufficient risk assessments and safe systems of work are developed, reviewed and maintained.
- Support operational managers in identifying and managing workplace hazards and operational risks.
- Review operational activities to ensure appropriate controls remain effective.
- Support management of contractor risks and permit-to-work arrangements.
- Ensure operational changes are appropriately assessed and controlled.
- Support implementation and monitoring of corrective and preventive actions arising from audits, inspections and incidents.
- Maintain oversight of contract risk registers and emerging safety risks.
- Provide advice on compliance with applicable legislation, standards and industry best practice.
Safety Planning & Governance
- Maintain and periodically review the St Pancras International (SPI) and Temple Mills International (TMI) Safety Plans, ensuring they remain aligned with operational risks, contractual requirements, client expectations and ABM standards.
- Ensure safety plans remain aligned with ABM's ISO 45001 Occupational Health & Safety Management System and applicable legal requirements.
- Support the implementation and continual improvement of contract safety governance arrangements, including safety objectives, improvement plans, hazard management processes and performance monitoring activities.
- Coordinate periodic reviews of safety risks, operational changes, emerging hazards and lessons learned to ensure safety plans remain current and effective.
- Support the development, implementation and monitoring of safety improvement initiatives arising from audits, inspections, incidents, client feedback and workforce engagement activities.
- Maintain oversight of the contract hazard management programme, ensuring hazards are appropriately assessed, assigned, monitored and reviewed through established governance forums.
- Support delivery of the Eurostar Safety Improvement and Recovery Programme and associated action plans.
- Contribute to contract governance meetings through the provision of safety performance data, trend analysis and recommendations for continual improvement.
Assurance, Auditing & Compliance
- Develop and deliver site inspection and safety assurance programmes.
- Conduct audits, inspections and compliance reviews across stations, depots and train servicing operations.
- Support compliance with applicable legislation, client standards and ABM policies.
- Monitor compliance with operational procedures, risk assessments and safe systems of work.
- Support internal and external audits relating to ISO 45001 and associated management systems.
- Verify implementation and effectiveness of corrective actions.
- Support client audits and assurance activities.
- Escalate significant safety concerns through appropriate governance channels.
Incident Investigation & Learning
- Lead and support investigations into accidents, incidents, near misses and unsafe conditions.
- Apply structured investigation techniques to identify immediate, underlying and root causes.
- Produce clear and accurate investigation reports and recommendations.
- Ensure lessons learned are communicated and embedded across the contract.
- Track actions through to completion and verify effectiveness.
- Provide professional support during significant incidents and emergency situations.
- Support trend analysis to identify recurring issues and opportunities for improvement.
Safety Governance & Performance
- Monitor and analyse safety performance indicators, trends and leading indicators.
- Produce accurate monthly reports, dashboards and management information.
- Support contract governance meetings and client safety reviews.
- Maintain records demonstrating compliance, assurance activity and continual improvement.
- Support development of annual safety objectives and performance measures.
- Escalate significant risks, compliance concerns and emerging trends as appropriate.
- Provide professional safety input into operational planning and decision-making.
Training, Competence & Engagement
- Support development and maintenance of training matrices and competency frameworks.
- Deliver safety briefings, toolbox talks and awareness sessions.
- Coach managers and supervisors in effective risk management and incident investigation techniques.
- Support safety inductions and refresher training programmes.
- Promote workforce consultation and employee engagement in safety improvement activities.
- Support the development of safety leadership capability across operational management teams.
Client & Stakeholder Management
- Develop positive and collaborative working relationships with Eurostar representatives.
- Support client safety meetings, audits and assurance activities.
- Represent ABM professionally during inspections, audits and investigations.
- Liaise with regulatory bodies, industry organisations and external auditors where required.
- Support collaborative initiatives aimed at improving safety performance and operational resilience.
- Act as a trusted safety advisor to contract management and operational leadership teams.
