passenger service agent Work, Jobs in ardingly, wsx (with Salaries)

Passenger Services Agent - Immediate Start - Fixed Term - Part Time 20 hrs Contract
Red Handling UK —Gatwick Airport
- From £15.12 an hour
- Part-time
- Customer service
- English
- Analysis skills
- Sick pay
Quick apply
OCC Officer
Magma Aviation —Gatwick Airport
- Full-time
- Communication skills

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Passenger Services Agent - Immediate Start - Fixed Term - Part Time 20 hrs Contract

Red Handling UK -
Gatwick Airport

Quick apply

Job details

Part-time
From £15.12 an hour

Benefits

Sick pay

Qualifications

Customer service
GCSE
English
Analysis skills
Time management

Full job description

PASSENGER SERVICES AGENTS - FIXED TERM

We are currently offering a fixed term contract until 30th September 2026 with the possibility of an offer of a permanent contract at the end of this period.

Always fancied working at Gatwick and want to make a difference and help people on their journey by air? If so we are looking for new team members who are passionate about customer service, have a great can-do attitude, are compassionate and professional to join our growing team.

Given the nature of this role, you must be available to cover the all shift times 7 days a week, 365 days a year, including Bank Holidays and religious festivals, day shifts and night shifts possible.

Responsibilities

Delivering exceptional customer service with a smile.
Check in & boarding activities.
Ensure service level agreements are met to ensure the highest level of service is offered to our customer airlines and their passengers.
Resolving passenger queries and complaints.
Implement standard operating procedures to help showcase Red Handling as a growing ground handling company that can be recognised by its standard of work and delivery.
Be part of creating a great place to work and be part of a great company
Previous PSA expierence required.

Person Specification

Must be able to obtain and retain a full airside pass including a satisfactory criminal record check
Must be flexible
Ability to work under pressure
Fluent in written and spoken English
Able to work well as part of a team.
Able to work to deadlines to ensure on-time departures of our customer airlines' flights.
Able to work a variety of shift patterns as the operation requires 24 hour coverage 365 days of the year.
Passionate about delivering exceptional customer service.
A good communicator, both written and verbal.
Good problem solving skills.

*MUST BE AVALIABLE TO WORK SATURDAYS AND SUNDAYS*

Bank Holidays x 1.33 and Christmas Day x 2.0!

Job Type: Part-time

Pay: From £15.12 per hour

Benefits:

Sick pay

Application question(s):

Do you currently reside in the UK

Licence/Certification:

LGW Airside Security Pass (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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passenger service agent jobs in ardingly, wsx

Passenger Services Agent - Immediate Start - Fixed Term - Part Time 20 hrs Contract

OCC Officer

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