Field sales representative Work, Jobs in Ardrossan, Nay (with Salaries)

Customer Service Representative
James Walker Group —Gourock
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
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- Full-time
- Sales
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Customer Service Representative

James Walker Group
Gourock

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Customer Service Representative
Gourock

About James Walker
James Walker is part of the James Walker Group of Companies, who are a successful global Industrial organisation supplying high performance sealing products and solutions. With state-of-the-art material technology skills, the James Walker Strategic Business Unit (SBU) of the James Walker Group specialises in the provision of sealing solutions (elastomers, polymers, composites, engineering plastics, high nickel alloys).

Our worldwide group of companies has operations, sales and service entities across Europe, Middle East, India, Australia, New Zealand, SE Asia, South Africa and North and South America

Your Role
Provide a leading class level of customer services to a designated client base, through interface with manufacturing, Technical Advisers and the Field Based sales team.

Key Responsibilities

Prepare and process enquiries and quotations, using both written and oral communication.
Prepare and process orders to ensure that customers receive the right goods, at the right price, at the right time.
Provide a superior level of service to all customers when handling customer enquiries, orders and complaints, whether written or verbal.
Liaise with manufacturing teams to progress orders on the customers behalf.
Liaise with Technical Advisers to aid customers with their choice of product.
Liaise and support the Global Sales Team, with regard to customers needs and wants within their region or area of responsibility.
Encourage good customer relationships throughout the team
Become multi-functional within the customer support team, in order to provide cover and/or assistance where necessary.
Keep internal systems up to date with accurate information.
Represent the business in a professional, customer focused manner.
Build & maintain strong customer relationships, understanding customer needs and relay these to the business.
Undertake any reasonable request from Management.

The above list is not exhaustive and will include other ad hoc duties required to assist the TM and to ensure the effective and efficient operation of the Internal Sales Department.

About you

Preferred Skill & Experience

Working in a manufacturing environment.
Product and industry knowledge
Working in a manufacturing environment.
Purchase Order and Invoice handling.
Manufacturing Drawings

Essential Skill & Experience

Experience of working in a customer service or similar environment
Strong Communication Skills
Attention to Detail
Ability to handle multiple internal systems.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Work Location: In person

Quick apply

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Customer Service Representative

JUNIOR SALES CONSULTANT

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