Retail advisor Work, Jobs in Armthorpe, Syk (with Salaries)

Installations Executive Complaints Advisor
B&Q —Doncaster
- Up to £27,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Home Support Advisor
DFS —Doncaster
- Customer service
- Computer literacy
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Sales Advisor
Red Telecom limited —Worksop
- From £26,577.20 a year
- Weekend availability
- Bilingual
- Merchandising
- English
Quick apply
1d
Service Advisor
Lookers —Sheffield
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
11d
Parts Advisor
Vauxhall & Peugeot Car Dealership —Selby
- £29,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
4d
Customer Service Advisor
DHL —Worksop
- £27,500 a year
- Rotating shift
- Customer service
- Communication skills
6d
Sales - Sales Advisor - UK temp
New Look —Selby
- Part-time
- Microsoft Word
10d
Car Parts Advisor/Counter Sales
RR Leisureways Two Ltd —Rotherham
- Full-time
- Basic maths
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
11d
General Sales Assistant (Temp)
Matalan —Worksop
- Part-time
- Employee discount
Quick apply
EE Retail Sales Advisor - SCUNTHORPE
EE - Family Connect LTD —Scunthorpe
- From £13 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Service Advisor
Vertu Motors —Chesterfield
- £31,500 - £33,500 a year
- Full-time
- Employee discount
Quick apply
Team Leader
The Perfume Shop —Sheffield
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
Optical Assistant
Boots —Worksop
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Bridal Wear Sales Advisor
WED4LESS —Rotherham
- £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
SALES ADVISOR (TEMPORARY) - MEADOWHALL
H&M —Sheffield
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
4d
Parts Advisor - TPX
Stoneacre —Chesterfield
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
No7 Advisor
Boots —Sheffield
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
4d
Customer Service Coordinator
Forticrete —Sheffield
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Sales Advisor - Part Time or Full Time
M&S Opticians —Sheffield
- Part-time
- Sales
- Customer service
- No experience needed
Quick apply

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retail advisor jobs near armthorpe, syk

Installations Executive Complaints Advisor

B&Q -
Doncaster

Apply Now

Job details

Full-time
Up to £27,500 a year

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Organisational skills
Communication skills

Full job description

Overview:

Permanent

Up to £27,500 + Pension + Private Healthcare + ShareSave + 6.6 weeks holiday + Hybrid Working (4 days per week in the office/1 WFH) - Occasional Saturday work as part of the shift rota

Doncaster

We believe anyone can improve their home to make life better. From our Doncaster Installations office, we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as an Installations Executive Complaints Advisor and you’ll be a big part of this.

Role Purpose: This role is instrumental in us supporting our installations customers, understanding the root-cause of complaints, and preventing future reoccurrence. Working as part of a team and with the Quality & Aftercare manager, the Installations Executive Complaints Advisors are empowered to resolve customer contacts with a level of autonomy within agreed guidelines. With a “customer-first” mindset, you’ll understand their journey and their communications, building necessary relationships with the customer and internal B&Q stakeholders to provide a swift resolution that encourages customer loyalty.

What's the job?:

Handle and resolve complaints from our installations customers that have been sent to the Kingfisher and B&Q

Board, as well as legal and financial complaints via the Installations field team and our stores, or from our internal PR Team

Liaise with store leadership, installations field team and installers to coordinate effective resolutions.
Work with Installations Quality & Aftercare advisors to identify opportunities for service improvement.
Manage complex complaints and build effective relationships with our internal stakeholders, as well as our business partners in affiliated Finance and Ombudsman groups.
Manage and resolve complaints received via telephone, email, and letter, maintaining communication within agreed SLA’s.
Understanding the details of complaints and making detailed records on B&Q systems
Work within agreed guidelines with the autonomy to make decisions and find resolutions.
You may be required to undertake other duties from time to time as we may reasonably require.

Key Business Relationships:

Showrooms and store colleagues
Installations Teams
Installers
External partners
Customer Management Centre & Executive complaints team
Colleagues within Supply Chain, Logistics and Commercial
Retail Leadership Team, Store Managers, and their Colleagues
PR, social media, and Marketing

What we need::

Experience of dealing with complex problems and creating simple solutions.
High levels of organisational skills
Ideally from a Complaints/call handling background.
Excellent Communication skills, both written and verbal, across all levels of an organisation.
A keen eye for detail and recording data with accuracy.
Effective communication skills across multiple channels
Customer focused; understands the needs of internal and external customers, responds promptly, and ensures the customer is at the forefront of their thinking.
Working with others; builds effective relationships with peers outside own team, to provide the best solutions for our customers, not afraid to tackle conflict or confront others when problems occur.
Experience with dispute resolution and/or mediation beneficial but not essential.
Installations experience beneficial but not essential.

What's in it for me?:

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.

Apply Now

Refine Your Search

retail advisor jobs in armthorpe, syk

Installations Executive Complaints Advisor

Home Support Advisor

Customer Service Advisor

Sales Advisor

Service Advisor

Parts Advisor

Customer Service Advisor

Sales - Sales Advisor - UK temp

Car Parts Advisor/Counter Sales

General Sales Assistant (Temp)

EE Retail Sales Advisor - SCUNTHORPE

Service Advisor

Team Leader

Optical Assistant

Bridal Wear Sales Advisor

SALES ADVISOR (TEMPORARY) - MEADOWHALL

Parts Advisor - TPX

No7 Advisor

Customer Service Coordinator

Sales Advisor - Part Time or Full Time

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