Helpdesk Work, Jobs in Arreton (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
2d
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Quick apply
Maintenance Coordinator
MKG Building Services Limited —Fareham
- £29,000 - £30,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
22h
Receptionist / Facilities Assistant HIWFRS624124
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Word processing
- Databases
- Front desk
Contract Support Administrator
JIK-Integral UK Limited —Southampton
- Full-time
- Computer literacy
- Computer skills
- Budgeting
Quick apply

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ERP Support Helpdesk
Medatech UK —Eastleigh
The role involves logging service calls, talking directly to customers, troubleshooting software and process related issues, and documenting solutions.
From £28,000 a year
Quick apply

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helpdesk jobs near arreton

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Essential Qualifications

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation