Service desk engineer Work, Jobs in Arundel, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
7d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
8d
Product Engineer
Rocksteady Music School —Liphook
- £50,000 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- In-person
- Free parking
- Employee discount
Quick apply
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Chichester
- £26,000 - £28,000 a year
- Remote
- Driving
- Communication skills
Quick apply
8d
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount
SAP Functional Analyst
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Annual leave
8d
Senior Software Engineer, Core Experiences - Brighton, United Kingdom
Speechify —Brighton
- Remote
- Java
- APIs
7d
Hard Services Manager - Brighton
Chartwells —Brighton
- £42,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Facilities Service Assistant
Veolia Energy & Utility Services UK Limited —Portsmouth
- Up to £32,000 a year
- Full-time
- Maintenance
- Power tools
- Annual leave
- Employee discount
Quick apply
7d

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First Response Engineer - Service Desk - MSP

Uptime -
Brighton and Hove

Quick apply

Job details

Full-time
7 days ago

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk engineer jobs in arundel, wsx

First Response Engineer - Service Desk - MSP

Senior Service Desk Engineer

Product Engineer

Technical Support Engineer L1

Installation Field Engineer - Remote

Junior Network Engineer

SAP Functional Analyst

Senior Software Engineer, Core Experiences - Brighton, United Kingdom

Hard Services Manager - Brighton

Facilities Service Assistant

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