Customer success manager Work, Jobs in Ascot, Brk (with Salaries)

Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
8d
Founding Customer Success Manager
GP Automate —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- GP surgery experience
- Driving
Quick apply
11d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Customer Success Manager
INFINIT —London
- Full-time
- Hybrid work
- CRM software
- SQL
- Analysis skills
- Annual leave
Quick apply
2d
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Account Manager
Safetykleen —Sunningdale
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Customer Success Manager
DigitalGenius —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- APIs
- Annual leave
- Gym membership
Quick apply
Customer Success Manager - Implementation
Avvoka —London
- Hybrid work
- IT
Quick apply
2d
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Account Manager
NetXL Ltd —Guildford
- £26,000 - £32,000 a year
- Full-time
- Sales
- No experience needed
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Success Manager
Deskpro —London
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Marketing
Quick apply
Customer Success Manager, Enterprise
Heidi —London
- Full-time
- Hybrid work
12d
Customer Success Manager
Credentially —London
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Business Development Manager
Powerforce —Woking
- £28,000 - £30,500 a year
- Full-time
- Annual leave
- Employee discount
Enterprise Customer Success Manager
Optimove —London
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
21h
Customer Delivery Manager Service
Johnson Controls —Sunbury
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Lettings Manager
LRG —Ascot
- Up to £46,000 a year
- Management
- Customer service
- Negotiation
- Employee discount
Quick apply
15h
Product Success Manager
Odevo —London
- Hybrid work
- Communication skills
Quick apply

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customer success manager jobs near ascot, brk

Customer Success Team Manager

CV Library -
Fleet

Quick apply

Job details

Full-time
8 days ago

Qualifications

Microsoft Office
Leadership
Communication skills

Full job description

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet
Working Pattern: Hybrid – 3 days a week on site

We are currently looking for a client-centric and driven Customer Success Team Manager to lead and develop a team of Customer Success Executives, supporting our SME client base.

You’ll be accountable for delivering exceptional service, driving account growth and retention, and leading a high-performing team that ensures our clients maximise value from CV-Library.

Responsibilities:

Oversee a portfolio of client accounts, ensuring they maximise value from their job postings and products
Provide data-led insights and recommendations to improve client performance and hiring outcomes
Build and maintain strong, consultative client relationships, positioning CV-Library as the platform of choice
Ensure regular performance reviews are conducted with key accounts to drive engagement and product adoption
Oversee the effective resolution of client queries and issues, ensuring a consistently high standard of service
Partner closely with Sales to drive account growth, retention and revenue opportunities
Identify trends, risks and opportunities across the client base, taking a proactive and strategic approach
Lead, coach and develop a team of Customer Success Executives to deliver exceptional client care
Drive a high-performance, customer-first culture across the team
Oversee 1:1s, performance reviews and development plans, ensuring consistency and quality
Monitor and own team KPIs, driving performance, accountability and continuous improvement
Identify capability gaps and implement structured training and development programmes

What we’re looking for

2+ years’ experience in a leadership/management role within a customer-focused environment
Proven experience leading and developing high-performing teams
Strong customer-centric mindset with the commercial awareness to drive growth and retention
Confident using CRM systems, MS Office and digital tools
Excellent communication skills, both written and verbal
Strategic thinker with the ability to balance hands-on involvement with team oversight
Highly organised, with strong prioritisation skills
Adaptable and resilient in a fast-paced, evolving environment

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

Quick apply

Refine Your Search

customer success manager jobs in ascot, brk

Customer Success Team Manager

Founding Customer Success Manager

Customer Success Lead (Life Sciences)

Customer Success Manager

Customer Success Manager

Customer Relationship Manager

Account Manager

Customer Success Manager

Customer Success Manager - Implementation

Channel Partnership Manager

Customer Success Account Manager

Customer Account Manager

Customer Success Manager

Customer Success Manager, Enterprise

Customer Success Manager

Business Development Manager

Enterprise Customer Success Manager

Customer Delivery Manager Service

Lettings Manager

Product Success Manager

I want to receive the latest job alerts for customer success manager in ascot, brk

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