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Area Engineering Manager (Fire and Security)
ABCA Group Ltd —London
- Up to £48,000 a year
- Full-time
- Supervising experience
- Mentoring
- Leadership
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6d

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Area Engineering Manager (Fire and Security)

ABCA Group Ltd -
London

Quick apply

Job details

Permanent | Full-time
Up to £48,000 a year
6 days ago

Qualifications

Supervising experience
Mentoring
Leadership
Communication skills

Full job description

Up to £48k | Company Vehicle Provided | Permanent Position | Company Benefits & Holidays | Full-Time

We are seeking an experienced and technically strong Area Engineering Manager with a background in Fire & Security systems to lead and develop a team of field engineers across a defined geographic region.

This is a key leadership role within the business, responsible for ensuring excellent service delivery, strong technical performance, and high operational standards across all engineering activity. You will act as the primary field-based leader, supporting engineers day-to-day while driving performance across revenue, efficiency, compliance, and customer satisfaction.

This is an excellent opportunity for a senior engineer or supervisor ready to step into a wider operational leadership role, or an existing manager looking for a fresh challenge in a fast-paced, growing organisation.

Key Responsibilities

1. Team Leadership & Development

Lead, support, and develop a team of field engineers across the region
Carry out regular 1-2-1s, performance reviews, and ongoing coaching
Support recruitment, onboarding, and technical training of new engineers
Provide hands-on technical guidance and mentorship in the field
Manage engineer availability and support on-call rota planning

2. Operational Management

Oversee daily engineering operations and workload allocation
Ensure all jobs are completed within SLA and service expectations
Manage escalations, urgent callouts, and complex technical issues
Attend customer sites where required to support engineers or resolve issues
Ensure accurate and timely job updates within internal systems (CASH)

3. Performance & Productivity Management

Drive and improve area performance across key operational metrics:

Engineer productivity and revenue delivery
First time fix rates and technical quality of repairs
Effective utilisation and scheduling of engineers
Reduction of open calls, backlog, and overdue work
Identify underperformance and implement improvement plans

4. Quality, Compliance & Safety

Ensure all engineering work meets industry and company standards
Conduct audits, site checks, and toolbox talks
Support accident investigations and ensure proper reporting procedures
Ensure RAMS, safe systems of work, and compliance procedures are followed

5. Customer & Stakeholder Engagement

Support Regional Contracts Manager with key client relationships
Attend client and operational meetings when required
Proactively resolve service issues before escalation
Maintain strong communication with internal and external stakeholders

Skills and Experience

Strong technical background in Fire & Security engineering
Experience leading, supervising, or mentoring engineering teams
Solid understanding of industry standards, compliance, and best practices
Experience working in a fast-paced service or field-based environment

What We’re Looking For

We are looking for someone who is:

A hands-on, supportive leader who leads by example
Technically confident and solution-focused
Highly organised and performance-driven
Strong at problem-solving and decision-making under pressure
Motivated to improve both people and operational performance

#INDHP

Quick apply

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