Food service hosts Work, Jobs in Ashbourne, Dby (with Salaries)

Evening Event & Bookings Receptionist
MORLEY HAYES at Morley, Derby —Ilkeston
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Front of House Staff
The Knockerdown Inn —Ashbourne
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Food service experience
- Free parking
- Employee discount
Quick apply
Team Member FoH
YO! RESTAURANT —Nottingham
- £12.71 an hour
- Part-time
- Customer service
- Cleaning
- Restaurant
Quick apply
13d

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Evening Event & Bookings Receptionist

MORLEY HAYES at Morley, Derby
Ilkeston

Quick apply

Job details

Part-time
£10.85 - £12.71 an hour
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
GCSE
Arranging restaurant reservations
Accounting
Payroll
Front desk
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

We have a great opportunity for an Evening Event and Booking Receptionist to join our award-winning venue in Derbyshire.

The successful applicant will answer telephone calls, respond to emails, and deal with face to face customer enquiries for all of our departments, including our events office, and our restaurants.

This person will be focused on delivering a consistent and detailed service offering exceptional customer service at all times.

Hours

20 Hours per week

Monday - Friday 4.00pm - 8.00pm

Additional hours and weekend work maybe required for holiday cover.

Responsibilities and Duties

· Take reservations, deposits and payments for our restaurants and social events.

· Sell gift vouchers over the telephone and in person.

· Respond to email enquiries.

· Chase outstanding payments and pre orders for our restaurants and social events.

· Administrative tasks including sending deposit confirmation letters, printing welcome signs and preparing restaurant special menus.

· Follow up all wedding, event and conference enquiries in a timely, confident and professional manner.

· Conduct viewing show rounds and appointments, displaying a clear and comprehensive knowledge of the venue, menus, packages and offers.

· Support and guide the customers with all aspects of their venue planning, including the use of space, room layout, food and drink requirements.

· Collate all event/function sheets, distributing these weekly, with any updates as required, to the operational team.

Qualifications and Skills

· Excellent verbal and written communication skills.

· Ability to work independently.

· Have strong administrative skills with excellent attention to detail and high level of accuracy.

· Ability to multitask and work in a fast-paced environment.

Benefits

· Meals whilst on duty subject to shift length.

· Uniform is provided.

· Staff discounts, after a qualifying period on food and accommodation.

· Free golf subject to availability on the day.

Equal Opportunities & Adjustments

We welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please inform us as early as possible to allow us to consider and implement appropriate support where required.

For our candidate privacy notice please visit out website - www.morleyhayes.com

Job Type: Part-time

Pay: £10.85-£12.71 per hour

Benefits:

Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Ilkeston DE7 6DG: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
reception: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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