helpdesk coordinator Work, Jobs in ashbourne, dby (with Salaries)

Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
2 corporate social responsibility days per year. Hold 3 GSCE's at Grade C or above or equivalent. Deliver excellent administration skills, including email and…

I want to receive the latest job alerts for helpdesk coordinator in ashbourne, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk coordinator jobs near ashbourne, dby

Service Coordinator

Mastermover -
Ashbourne

Apply Now

Job details

Qualifications

CRM software
Salesforce
Data management
Organisational skills
Communication skills
Help desk

Full job description

Company: MasterMover Ltd

Location: Ashbourne, Derbyshire

Company Overview: MasterMover is a leading provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower companies to enhance productivity and safety. Our patented products are used by leading global industrial brands to improve workplace efficiency. With our global headquarters in the UK and operations across the USA, France, Germany, and an extended partner network, we have an exciting future ahead.

Position Overview: As Service Coordinator, you will be a central point of contact for our Rest of World (ROW) customers and service partners, coordinating and progressing service enquiries from start to resolution. You will ensure a consistent, high-quality customer experience through effective case management, collaboration, and timely communication.

Responsibilities:

Manage and coordinate ROW service requests, ensuring timely resolution and clear communication throughout
Maintain accurate records of all service cases within CRM and tracking systems
Provide proactive updates to customers and internal stakeholders
Collaborate with internal teams (Parts, Technical Support, Sales, Warranty, Production, Engineering) to resolve issues efficiently
Coordinate with global service partners to support onsite servicing and repairs
Monitor case progress, identifying delays, trends, or recurring issues and escalating where appropriate
Support service reporting, performance tracking, and continuous improvement initiatives

Who We’re Looking For:

We’re looking for a highly organised and customer-focused individual who thrives in a fast-paced, process-driven environment. You will be proactive, calm under pressure, and confident managing multiple priorities while maintaining excellent service standards.

The Ideal Candidate Will Have:

Experience in a service coordination, helpdesk, or operations role
Strong organisational skills and the ability to manage multiple cases simultaneously
Excellent written and verbal communication skills
A customer-first mindset with a proactive and solutions-focused approach
Confidence working cross-functionally and building strong working relationships
Experience using CRM systems (e.g. Salesforce, HubSpot or similar)

Desirable:

Experience coordinating field technicians or service partners

Why Join MasterMover?

Be part of a growing, innovative global business
Work with industry-leading products and customers
Collaborative and supportive team environment
Opportunities to contribute to process improvements and service excellence

Apply Now

Refine Your Search

helpdesk coordinator jobs in ashbourne, dby

Service Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

Service Coordinator (Helpdesk)

Service Coordinator

More jobs to discover

I want to receive the latest job alerts for helpdesk coordinator in ashbourne, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected