Customer care specialist Work, Jobs in Ashby De La Zouch, Lec (with Salaries)

System Administrator
SENAD Community —Derby
- £12.73 an hour
- Full-time
- Driving
- IT
- Linux
- Employee assistance programme
Quick apply
7d
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
Probe Lab Engineer - Probe Repair, Testing and Innovation
Modality Group Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Maintenance
- Free parking
Quick apply
14d
Clinical Assessor
Capita Health Assessment Advisory Service —Leicester
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
11d
Pharmacy Dispenser
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Partner Account Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Foster Carer Recruitment Lead
Compass Fostering —Leicester
- £30,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
Premises Manager - (Meadowbrook SEN School - Long Eaton)
Horizon Care and Education Group —Long Eaton
- £30,000 a year
- Maintenance
- Computer skills
- School
- Employee assistance programme
- Referral programme
Quick apply
4d
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
10h
Payroll Specialist
Antalis Ltd —Coalville
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
2d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
11d
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
7d
Service Desk Co-ordinator
SRC Fire Safety Ltd —Birmingham
- From £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Desk Adjuster - Home Claims
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave

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customer care specialist jobs near ashby de la zouch, lec

System Administrator

SENAD Community -
Derby

Quick apply

Job details

Permanent | Full-time
£12.73 an hour
7 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Driving Licence
System administration
Database administration
DHCP
Driving
IT
Linux
Intune

Full job description

SENAD Community provides high quality support for people of all ages who may have a disability, communication or specialist health needs.

We are seeking a System Administrator to join our team.

Your main responsibilities will be to;

Use and have overall responsibility for the electronic system's to produce operational, payroll & management data and reports on a regular basis and in line with SENAD Community and Group reporting timetables.
Ensure that the system's are maintained and updated in order to ensure accurate staff rostering, payroll processing and invoicing, working with operational teams and managers as required.
Ensure that Group teams are notified of all relevant changes including all new service users, or changes to existing packages of care on a regular and timely basis.
Monitor and increase ECM (Electronic Call Monitoring) use and effectiveness.
Ensure data, applications and reports are securely protected, GDPR compliant and all personal data is protected.
Ensuring that both systems are regular cleansed and audited to ensure that the relevant access permissions are managed- including new starters and leavers.
Ensure your own training is up-to-date and that of staff who use the system.
Liaise across sites, travelling between locations as required.
Liaise with HR, Payroll & Finance teams as necessary.

KEY TASKS:

Be the Super-User of the electronic systems.
Check visit/shift confirmations are complete and correct each week.
Run and distribute system reports in the correct format as required, e.g. under-hours, non-chargeable, and distribute ahead of the payroll & invoicing deadlines.
Assist in developing and write new reports.
Support the team with complicated entries and queries.
Be the main point of call with Customer Support, logging support queries, communicating system upgrades/downtime.
Assign and manage user access and permissions based on role & responsibilities.
Train new staff on the system, and assess training requirements.
General system housekeeping, e.g. release weekly rotas, data cleansing.
Keep up-to-date with Access updates and training webinars.
Authorise employee devices assisting with first-time access queries.
Ensure accurate and timely data input into the systems and that staff records are up-to-date.
As with all SENAD staff, take joint responsibility for safeguarding children and vulnerable adults, adhering to all safeguarding policies and reporting any concerns immediately.
To work as part of the team across SENAD - promoting the policies, vision and ethos of the organisation, in particular in relation to Equality & Diversity and the Equal Opportunities Policies and Procedures.
Undertaking any other task reasonably expected of a Data Analyst & Controller. It is expected that this job description will evolve and be updated over time.
Make and follow through improvement recommendations.
Provide an efficient and courteous service.

About you

We are looking for an enthusiastic, reliable and flexible individual with excellent communication, who share our passion for making a positive impact on people’s lives with strong system administration skills.

It is crucial that the person in this role understands the importance of maintaining confidentiality, has excellent attention to detail and accuracy.

Working for Us

· We offer a rewarding opportunity to develop your skills and future career development

·Up to 28 days holiday with consistent working patterns

· Employee Assistance Programme

· Career Development opportunities

· Induction and ongoing training

· DBS cost included

· Pension scheme

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. All successful employees are required to complete an Enhanced DBS check as part of the recruitment process and follow safeguarding policy and practice at all times.

INDEM

Job Types: Full-time, Permanent

Pay: £12.73 per hour

Benefits:

On-site parking

Experience:

administration: 1 year (preferred)
Database administration: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in ashby de la zouch, lec

System Administrator

Employment Specialist

Metering Specialist

Logistics Support Manager

Probe Lab Engineer - Probe Repair, Testing and Innovation

Clinical Assessor

Pharmacy Dispenser

Partner Account Coordinator

Senior Complaints Insight Specialist

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Foster Carer Recruitment Lead

Claims Commercial Manager - Third Party

Premises Manager - (Meadowbrook SEN School - Long Eaton)

Business Analyst

Payroll Specialist

Customer Service Specialist - Desk Based

Service Manager

Patient Transport Liaison Officer

Service Desk Co-ordinator

Desk Adjuster - Home Claims

I want to receive the latest job alerts for customer care specialist in ashby de la zouch, lec

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