The Role
Providing high-level executive support, you will manage the MD's time and correspondence, coordinate the board and investor reporting cycle, and oversee facilities and a portfolio of live business projects. You will be trusted with sensitive information and given the authority to chase and direct senior staff on the MD's behalf.
The role would suit a self-motivated and tenacious individual who can bring exceptional organisation skills, maturity, confidence and level headedness to a rapidly scaling organisation.
Part time working will be considered for this role.
Key responsibilities
Executive support
- Diary management, protecting MD time and gatekeeping access
- Draft, proofread and send correspondence
- Triage inbox and flag what genuinely needs MD attention
- Preparation for meetings with briefing notes and context, where appropriate
Board and investor coordination
- Run the monthly board cycle: organising paperwork and logistics
- Maintain board action log and chase items to completion
- Coordinate investor and finance reporting calendar with fractional FD
- Manage scheduling and correspondence with senior external stakeholders (investors, advisers, solicitors, accountants)
- Provide feedback to senior team as appropriate
Project oversight
- Oversee a portfolio of live business projects including tracking deadlines and chasing internal and external parties as needed
- Identify slippage early and escalate before it becomes a problem
- Oversee office and facilities management
Coordination and follow-up
- Coordinate meetings and obligations between MD and senior team
- Take actions from meetings and ensure they are completed
- Chase and instruct senior staff where required
- Conduct return to work and check in meetings where requested
- Remove administrative and coordination load from the MD wherever possible
Tools and ways of working
- Use AI tools to draft, summarise, research and automate routine work
- Build and improve workflows that make the MD and the wider team faster
- Stay on top of new tools and bring better ways of working into the business
What we need from you
Essential
- Proven experience as an Executive Assistant or Office Manager role supporting senior leaderhip in a fast-moving business
- A track record of running projects to completion independently
- Technically confident and experienced: fluent with everyday business software and quick to learn new systems
- Hands-on with AI tools with a genuine interest in using them to work smarter
- Excellent communication and organisational skills
- High discretion and sound judgement with confidential information
- Confident managing up and holding senior people to deadlines
- Comfortable working in a growing business where priorities shift rapidly
Desirable
- Experience in a board or investor-reporting environment
- Familiarity with project tracking and automation tools
- Background in a scaling SME
About National Learning Group
National Learning Group (NLG) is one of the UK's leading tutoring providers, delivering personalised 1-to-1 tuition to thousands of students every year through a network of vetted, managed tutors. We are a previous National Tutoring Awards winner and a consecutive finalist, working with private clients, schools, and local authorities nationwide.NLG has ambitious growth plans over the next 3 to 5 years, scaling its student volume, expanding into new service lines including alternative provision, and building out the operational and technology infrastructure needed to support that trajectory. The Success Lead will play a central role in delivering this growth.
- Competitive Salary - From £35K FTE, negotiable, depending on experience and fit
- Flexible Holidays - 31 days FTE (incl. bank holidays) plus the option to buy up to an additional 5 days holiday per year.
- Part time option - open to considering part time hours in this role
- Collaborative environment
- Casual dress code
- Free & on-site parking
- Strong transport links
- Company pension
- Health Cash Back Plan
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practices, including an Enhanced DBS check, satisfactory references, and pre-employment screening. As part of this process, all applicants will be required to complete a self-declaration of any criminal convictions, cautions, reprimands or other information that may be relevant to working in an environment that facilitates regulated activity with children.
Reporting To
Managing Director
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Application question(s):
- Are you based in the North East of England?
- What is your salary expectation?
Experience:
- Leadership: 2 years (required)
- Data management: 1 year (preferred)
Work Location: In person
