Accountable for defining and driving the Corporate Client Data Strategy, ensuring a single, coherent approach to client identity, data quality, data products, and consumption across Corporate. Owns the strategic direction for Corporate Client Data, aligning business outcomes, regulatory obligations, and target-state architecture, and ensuring execution remains anchored to that strategy.
Accountabilities:
- Define, lead, and implement the Corporate Client Data Strategy, including vision, target outcomes, and transition roadmap.
- Translate client strategy and business priorities into clear client data outcomes, use cases, and value articulation.
- Ensure alignment to enterprise data architecture, modelling standards, and platform direction, avoiding fragmentation and tactical divergence.
- Provide strategic ownership of client data risk, data quality, and control obligations, including material client data elements and regulatory reporting dependencies.
- Shape and govern the Corporate Client Data change portfolio, ensuring prioritisation, sequencing, and funding decisions align to the agreed strategy.
- Partner with Data Execution, Data Product, and Technology leads to ensure delivery remains outcome-led, strategically coherent, and execution risk is actively managed.
Skills:
- Proven experience defining and owning enterprise-scale client or reference data strategies aligned to commercial and regulatory outcomes.
- Strong ability to prioritise investment, articulate value, and trade off short-term remediation against strategic target state.
- Deep expertise in client data domains, including identifiers, client mastery, hierarchies, lineage, and data quality management.
- Strong understanding of data architecture, logical modelling, metadata, and data product design in complex banking environments.
- Ability to operate credibly at ExCo / COO / CDAO level, influencing across Business, Technology, and Operations without direct line authority.
- Strong understanding of data delivery lifecycles, dependencies, and execution risk, while remaining focused on strategic intent rather than day-to-day delivery management.
Purpose of the role
To drive the bank's data strategy and maximising the value of its data assets by overseeing all aspects of data and records management.
Accountabilities
- Development and implementation of Barclays Data & Records Management strategy aligned with the bank's business objectives and regulatory requirements.
- Defining and enforcement of data governance policies and procedures to ensure data integrity, security, and compliance.
- Development and implementation of data management systems and technologies.
- Driving a consistent approach for managing and using data across the business.
- Partnering with stakeholders to drive improvements in the understanding, use and quality of data.
Director Expectations
- To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
- They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
- Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
- Escalates breaches of policies / procedure appropriately.
- Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
- Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
- Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
- Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
- Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
- Negotiate with and influence stakeholders at a senior level both internally and externally.
- Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
- Mandated as a spokesperson for the function and business division.
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
