Nights technical support Work, Jobs in Ashton Under Lyne, Gtm (with Salaries)

Nights Technical Support
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Free parking
- Paid training
2d
Customer Service Representative (German-speaking)
Via —Manchester
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply

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Nights Technical Support

Johnson Controls -
Manchester

Apply Now

Job details

Full-time
2 days ago

Benefits

Free parking
Paid training
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Support Technician – Join Our Team!

Shift Pattern:

Night shift rotation

4‑on / 4‑off schedule

Hours: 19:00–07:00

6-8 weeks of fully paid daytime training (Mon–Fri) required prior to starting the night shift rotation

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to better serve people, places, and the planet.

We’re looking for motivated individuals to join our ADT Support team. You don’t need a technical background to apply — if you have strong customer service skills, enjoy problem‑solving, and are keen to learn, we’ll provide full training. Each year, we support more than 300,000 customers by keeping their alarm systems running smoothly, and you’ll play an important part in delivering that service.

With us, you’ll benefit from comprehensive training, long‑term job security, and clear opportunities for career growth across both ADT and Johnson Controls at local, national, and global levels.

What we offer

Competitive Salary: Reflecting your skills and experience
Bonus Plan: Performance-based bonuses to reward your impact
Generous Leave: 25 days of annual leave
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

How will you do it

Diagnose and troubleshoot security alarm faults
Use a broad range of monitoring and programming software
Deliver excellent customer service to external residential customers
Handle bespoke and high-security customer requirements with discretion
Assist field engineers to ensure remote connectivity to alarm systems

Essential Skills:

✔ An interest in problem-solving

✔ Customer service skills and experience
✔ Excellent communication skills
✔ Ability to convey technical information to a non-technical audience

Preferred Skills:

Experience in technical problem-solving

If you're ready to step into a role where you make a difference every day, apply now and become a valued part of our team!

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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Nights Technical Support

Customer Service Representative (German-speaking)

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