Retail manager Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Store Manager
Aldi —Westhoughton
- £52,910 - £69,000 a year
- Annual leave
Deputy Manager
Aldi —St Helens
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Haydock Warehouse Team Manager
Sainsbury's —St Helens
- Management
- Communication skills
- Employee assistance programme
- Employee discount
9d
Retail Supervisor
Screwfix —Leigh
- £14.08 an hour
- Part-time
- Annual leave
- Employee discount
Store Manager
Starbucks —Parbold
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Fresh Food Manager - St Helens Baxters Lane
Morrisons —St Helens
- Hospitality
- Team management
- Employee discount
Quick apply
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Shift Lead
B&Q —Wigan
- £27,709.50 a year
- Part-time
- Annual leave
- Employee assistance programme
1d
Race Day and Event Retail Supervisor/Manager
Chester Race Company —Chester
- £17.78 - £21.10 an hour
- Weekend availability
- Bar
- Management
- Hotel
- Annual leave
Quick apply
Team Leader
Card Factory —Birchwood
- £13 an hour
- Leadership
Coffee Shop Manager
Rhode Island Coffee Ltd —Chorley
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
8d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Deputy Manager
Iceland —Warrington
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
14d
Shift Lead - Food - Merseyside Region
Marks & Spencer —Warrington
- £14.47 an hour
- Weekend availability
- Employee discount
8d
Branch Manager
Screwfix —Wigan
- Up to £34,000 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Delivery Manager
NEXT —Warrington
- Weekend availability
- Employee discount
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Warehouse Team Manager
Poundland —Wigan
- Up to £31,208.74 a year
- Warehouse experience
- Leadership
- Communication skills
- Free parking
- Employee discount
Supervisor - 32 hour Visual
New Look —Stretford
- Part-time
- Microsoft Word
- Retail management

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
5 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retail manager jobs in ashton in makerfield, gtm

Head of Customer Experience

Store Manager

Deputy Manager

Haydock Warehouse Team Manager

Retail Supervisor

Store Manager

Fresh Food Manager - St Helens Baxters Lane

Foodhall Department Manager

Shift Lead

Race Day and Event Retail Supervisor/Manager

Team Leader

Coffee Shop Manager

Assistant Store Manager (Full-Time)

Deputy Manager

Shift Lead - Food - Merseyside Region

Branch Manager

Delivery Manager

ZARA CHESTER SECTION MANAGER

Warehouse Team Manager

Supervisor - 32 hour Visual

I want to receive the latest job alerts for retail manager in ashton in makerfield, gtm

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