Customer experience specialist Work, Jobs in Ashton On Ribble, Lan (with Salaries)

Customer Service Advisor - Weekends
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant
Lidl —Preston
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
2d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Centre Advisor
Places for People —Preston
- £27,030.83 a year
- Overtime
- Hybrid work
- Free parking
- Annual leave
3d
Night Duty Housing Officer
CC Housing Management Ltd —Preston
- £12.95 an hour
- Night shift
- Conflict management
- In-person
- Negotiation
- Annual leave
Quick apply
Clerical Officer - Radiology Booking Services
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Part-time
- Administrative experience
- Data entry
- Front desk
2d
Group Logistics Coordinator
Recycling Lives Services —Preston
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Corporate Affairs, Brand & Communications Manager
IVG - I Vape Great Premium E-Liquids —Preston
- £35,000 - £40,000 a year
- Full-time
- Social media management
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
4d
Production Operative
Krempel UK Ltd —Preston
- £13.65 - £15.10 an hour
- 12 hour shift
- In-person
- Manufacturing
- Free parking
- Life insurance
Quick apply
3d
Operational Support Officer
HM Courts & Tribunal Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
13d
Customer Service Advisor - Cruise & Tours
dnata Travel —Leyland
- Full-time
- Communication skills
- Free parking
- Annual leave
4d
Sales Consultant
dnata —Preston
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Customer Service Advisor
Davies —Preston
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
2d
IT Service Desk Analyst
Key Group —Preston
- Full-time
- Agile
Customer Service Advisor (Full time)
Bensons for Beds —Burnley
- Microsoft Outlook
- Free parking
- Annual leave
11d
Children & Young People Service Lead
Galloways —Preston
- From £29,417 a year
- Part-time
- Experience working with individuals with disabilities
- Writing skills
- Travel
- Free parking
- Sick pay
Quick apply
3d
Trainee Technician, National Windscreens PRESTON
National Windscreens —Preston
- From £28,166 a year
- Full-time
- Hybrid work
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
2d
Ambulance Care Assistant (ACA) - Patient Transport Services - Preston
UK Event Medical Services Limited —Preston
- £12.71 an hour
- 8 hour shift
- Communication skills
Quick apply
Customer Service Specialist
OnwardHomes —Accrington
- £27,450 a year
- Call to connect
- Annual leave
- Employee discount
2d
Handover Specialist
Audi —Preston
- £26,436.80 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply

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customer experience specialist jobs near ashton on ribble, lan

Customer Service Advisor - Weekends

Davies -
Preston

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Job details

Permanent | Part-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Insurance claims handling experience
Computer skills
Customer support
Customer interaction

Full job description

Description

Davies are looking to recruit an experienced part-time Customer Service Advisor to join our growing Property team in Preston.

At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
Hours: Part-Time 16 hours per week, Saturday & Sunday

Shift times: 09:00 - 17:30 and 10:00 - 18:30
Location: Preston

What will your day look like:

Respond to inbound calls from home emergency insurance customers
Work to targets and KPI’s in a friendly and professional call centre environment
Support the customer through the journey of their claim from initial notification to resolution
Responsible for validating the policyholder, diagnosing the issue and deploying the appropriate trade contractor, keeping the customer informed throughout
Take excess policy payments, arrange boiler services and negotiate with contractors
Opportunity to multi skill across many insurance product lines.

Knowledge and Abilities:

Experience in a ‘First Notification of Loss’ (FNOL) for an Insurer or Claims Handler is an advantage
Previous contact centre experience is an asset but is not essential
Excellent telephone manner with strong customer service skills and the ability to think on your feet
Demonstrate strong attention to detail in all tasks
Self-motivated and engaged
Positive and self-confident approach when dealing with customers, manage calls professionally and tactfully to achieve the best outcomes
Ability to use ‘soft skills’ such as empathy, tact, assertiveness and diplomacy demonstrating understanding that our customer could be distraught and concerned following an incident
PC literate with excellent administrative skills

#INDUKI

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

customer experience specialist jobs in ashton on ribble, lan

Customer Service Advisor - Weekends

Customer Assistant

Customer Relations Team Manager

Customer Service Centre Advisor

Night Duty Housing Officer

Clerical Officer - Radiology Booking Services

Group Logistics Coordinator

Corporate Affairs, Brand & Communications Manager

Production Operative

Operational Support Officer

Customer Service Advisor - Cruise & Tours

Sales Consultant

Customer Service Advisor

IT Service Desk Analyst

Customer Service Advisor (Full time)

Children & Young People Service Lead

Trainee Technician, National Windscreens PRESTON

Ambulance Care Assistant (ACA) - Patient Transport Services - Preston

Customer Service Specialist

Handover Specialist

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