Technical account manager Work, Jobs in Ashton On Ribble, Lan (with Salaries)

Senior Desk Based Account Manager
Elite Group —Chorley
- £35,000 a year
- Hybrid work
- CRM software
- Team management
- Negotiation
National Account Manager
Catena People Limited —Wigan
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Writing skills
- Bakery
- Health & wellbeing programme
- Work from home
Quick apply
11d
Desk Based Account Manager
Elite Group —Chorley
- £30,000 a year
- Hybrid work
- CRM software
- Negotiation
Business Development Manager – Commercial Fuels
Crown Oil —Bury
- Business development
- Communication skills
- Negotiation
Quick apply
Sales Engineer
Dobson Welch —Kirkby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
National Account Manager - Thermal Mgmt
Vertiv —Golborne
- Remote
- Customer service
- Computer literacy
- Business development
National Account Manager - UPS Power
Vertiv —Golborne
- Remote
- Customer service
- Computer literacy
- Business development

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JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
No sales experience required - we provide one of the best sales training programmes. One of the best sales training programmes!
£3,800 a month
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Preston
Develop your portfolio of customers through a mix of customers provided by our marketing call centre, and your own field prospecting activities.
£3,800 a month
Quick apply

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technical account manager jobs near ashton on ribble, lan

Senior Desk Based Account Manager

Elite Group -
Chorley

Apply Now

Job details

£35,000 a year

Benefits

Company events
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave

Qualifications

CRM software
Client engagement
Technical support
Performance management
Data management
Team management
B2B
Relationship management
Customer support
Customer interaction
Account management
Negotiation

Full job description

Salary: £35,000 / yr, plus benefits
Job Location: Chorley/Hybrid

In this senior level role you will be required to support and develop a team of Desk Based Account Managers. Taking responsibility for the ongoing advancement of team performance.

Tasked with establishing, developing and managing quality relationships within a dedicated customer base, the Senior Desk Based Account Manager is challenged to take ownership and responsibility, earning the right to further develop each account within a technology framework, both with individual customer and across a wider team of direct reports.

You will play a key part in the customer journey and will be required to obtain and document important information about customer objectives and desired outcomes for success – feeding into defined development plans and review forums.

In addition, you will be expected to conduct regular customer review meetings, supporting customers with any queries or requests they may have, helping them to overcome challenges.

Data capture and cleansing will be at the forefront of the approach, helping to ensure best experience along with clear communication reach, as and when required.

Success will be defined across several quantifiable factors including relationship health scoring, contractual success, baseline performance and orderbook achievement.

A day in the life of a Senior Desk Based Account Manager looks a little like this:

Oversee the day to day management of a team of Desk Based Account Managers, supporting in the achievement of key objectives and performance measures.
Support in departmental reporting and analysis sessions.
Leverage your personal skills to develop quality, meaningful customer relationships.
Carry out commercial analysis to support with forecasting and planning.
Maintain regular service reviews with customers, identifying and documenting challenges and opportunities.
Work within clear data frameworks, adopting best practices to ensure a quality customer experience.
Lead on customer facing communication, helping to connect customers to resolutions and relevant areas of benefit, commercially, operationally and technologically.

Who we’re looking for:

Experience in managing and leading people and teams.
Experience in managing relationships, overcoming challenges and establishing resolutions.
Good communicator – able to set and manage expectations.
Customer Service skills – personable, good listener, attention to detail.
Understanding of CRM systems and basic data management principles.
Negotiation skills – capable of handling objections effectively.
Prior experience supporting customers with a unified communication product set (voice, connectivity, mobility etc).
Sales background with experience in quotation building and order submission.
Experience in providing technical support in a business to business capacity.

Here’s why you’ll love working for us

Our vision is to be the leading sustainable Cloud Communications Provider, delivering world class Customer Experience (CX) and Digital Transformation solutions.

And, when it comes to support, we are always looking for new ways to help our team grow and develop. Our values allow us to nurture a supportive company culture and retain a dedicated workforce through valuing our team’s hard work, empowering each other to do our best, whilst staying humble and having compassion.

We will invest in your learning and celebrate your successes by recognising and rewarding your hard work. Some of our company benefits include:

25 days holiday + bank holidays + 1 volunteering day
Your Birthday off
Hybrid working
Enhanced Maternity & Paternity Leave
Employee loyalty rewards
Accredited Investors in People organisation
Regular company events
Plenty of scope for progression and opportunities for training – technical and management
Achievement celebrations & rewards
Medical schemes and cycle-to-work initiatives
Mental wellbeing and financial wellbeing support
Check out our careers hub for more info on our benefits!

#WeAreElite

Elite Group is part of the New Technology Group – an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Read our recruitment privacy notice here.

Apply Now

Refine Your Search

technical account manager jobs in ashton on ribble, lan

Senior Desk Based Account Manager

National Account Manager

Desk Based Account Manager

Business Development Manager – Commercial Fuels

Sales Engineer

National Account Manager - Thermal Mgmt

National Account Manager - UPS Power

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