Product support Work, Jobs in Ashton Under Lyne, Gtm (with Salaries)

Support Engineer
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
11d
Internal Sales Assistant
Howarth Timber & Building Supplies Limited —Ashton-Under-Lyne
- Full-time
- Microsoft Word
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
8d
New Product Development Chemist
Tullis Russell Coaters Ltd —Macclesfield
- £40,000 - £46,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Presentation skills
- Free parking
- Flexitime
Quick apply
8d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Production Operative
Mativ —Ashton-Under-Lyne
- Night shift
- Continuous improvement
- Mechanical knowledge
- Employee assistance programme
Intermediate User Researcher
HippoDigital —Manchester
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
Production Operative - Three Shifts (Full-time)
Prisma Colour —Stalybridge
- £13.70 - £14.50 an hour
- Full-time
- English
- Warehouse experience
- Power tools
Quick apply
8d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Manchester
- Temporary
- Customer service
Progress Tutor 0.88 FTE
TAMESIDE COLLEGE —Ashton-Under-Lyne
- £24,391 - £30,572 a year
- Full-time
- Employee discount
5d
Tenancy Sustainment Officer
ForHousing —Salford
- £38,896.19 a year
- Hybrid work
- Employee assistance programme
- Employee discount
Store Assistant
Aldi —Manchester
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Trainee Technical Support Specialist
Surge Protection Devices Ltd —Oldham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- AWS
- Free parking
Quick apply
6d
Application Support Analyst
JLA —Ripponden
- Up to £35,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
5d
Warehouse Assistant & Product Repair Specialist
Am Auto Ltd —Rochdale
- £26,500 - £32,000 a year
- Overtime
- Organisational skills
- IT
- In-person
Quick apply
Factory Operative
Harrison Brothers —Oldham
- £12.21 - £12.22 an hour
- Full-time
- Assembly
- Organisational skills
- Power tools
- Free parking
Quick apply
MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS
Zara, Pull&Bear, Bershka, Stradivarius —Manchester
- Temporary
- Annual leave
- Employee discount
Production Operative
Britroll Manufacturing Ltd —Salford
- £25,000 - £30,000 a year
- Full-time
- Basic maths
- Organisational skills
- In-person
Quick apply
Customer Services Order fulfilment Coordinator
Apollo Scientific —Manchester
- £25,728 - £26,728 a year
- Full-time
- Oracle
- Microsoft Outlook
- Customer service
- Free parking
- Flexitime
Quick apply
1d
Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply

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product support jobs near ashton under lyne, gtm

Support Engineer

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year
11 days ago

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Support Engineer (Customer Success / Technical Support)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Support Engineer to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in ashton under lyne, gtm

Support Engineer

Internal Sales Assistant

New Product Development Chemist

Applications Support Analyst

Production Operative

Intermediate User Researcher

Production Operative - Three Shifts (Full-time)

Customer Support – Technical Support Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Progress Tutor 0.88 FTE

Tenancy Sustainment Officer

Store Assistant

Trainee Technical Support Specialist

Application Support Analyst

Warehouse Assistant & Product Repair Specialist

Factory Operative

MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS

Production Operative

Customer Services Order fulfilment Coordinator

Live Chat Specialist

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