Senior support analyst Work, Jobs in Aspley Guise, Bdf (with Salaries)

Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
10d
Senior Analyst (ICP-MS)
Tetra Tech —Bedford
- Laboratory experience
- Microsoft Office
- Analysis skills
Senior Analyst (GC-MS)
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Project management
- Bachelor's degree
Reporting Analyst
Affinity Trust —Thame
- £40,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Senior BI Analyst
Lifeplus Europe Ltd —St. Neots
- Monday to Friday
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
23h
Senior Commercial Analyst
Network Rail —Milton Keynes
- £42,254 - £51,539 a year
- Full-time
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
- Free parking
- Annual leave
2d
Senior QC Analyst – HPLC
L M Manufacturing Ltd —Northampton
- £28,000 - £32,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
- Annual leave
Quick apply
Commercial Analyst (Amazon)
F&F Stores Ltd. —Milton Keynes
- £35,000 - £38,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Employee discount
Quick apply
4d
Senior IR & Corporate Affairs Analyst
Dominos —Milton Keynes
- Full-time
- Travel
- Communication skills
3d
Senior Location Strategy & Planning Analyst
Whitbread —Houghton Regis
- Full-time
- Hybrid work
- Microsoft Excel
- Hotel
- Analysis skills
Quick apply
23h
Credit Risk Analyst
Billing Finance Ltd. —Northampton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Free parking
- Employee assistance programme
Quick apply
1d
Senior Business Analyst
Computacenter —Hatfield
- Organisational skills
- Communication skills
- Time management
Senior Business Analyst
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Spanish
- Master's degree
- SQL
- Annual leave
Senior Operational Analyst
MBDA —Stevenage
- £40,000 a year
- Overtime
- Hybrid work
- Military
- Communication skills
- Python
- Free parking
Senior Data Analyst
NHSProfessionals —Hemel Hempstead
- £49,000 a year
- Hybrid work
- Azure
- SQL
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Protective Intelligence Team Lead
Securitas UK —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
3d
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
9d
Finance Analyst
Dominos —Milton Keynes
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
1d
Senior Financial Modeling Analyst
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d

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senior support analyst jobs near aspley guise, bdf

Senior Support Centre Analyst

Celestra Ltd -
Milton Keynes

Apply Now

Job details

Full-time
Up to £29,000 a year
10 days ago

Benefits

Cycle to work scheme
Free flu jabs
Tech scheme
Employee assistance programme
Private medical insurance

Qualifications

Organisational skills
Communication skills

Full job description

About the Role
You’ll be the main point of contact for clients, engineers, and end-users, ensuring maintenance and service requests are handled promptly and within the SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery.
Our core hours are Monday to Friday, 8:30 am–5:30 pm. The Support Centre operates 7 days a week with shifts between 6:00 am and 9:00 pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays off in return, and occasional overtime may be required.

What You’ll Do:
Customer Service: You’ll deliver high-quality support, responding promptly to queries and escalating issues when needed.

Service Request Management: Log, track, and update all service jobs, ensuring accurate documentation and timely closure in line with SLAs.

Engineer Scheduling: Assign engineers based on skills, location, and availability; review and process their reports and paperwork.

Job Completion: Ensure all jobs are completed, closed, and invoiced accurately and on time.

Coordination: Work closely with Logistics and Warehouse to ensure timely stock delivery for installations.

Communication: Keep clients informed on job progress and internal teams updated on issues like stock or resource availability.

Time Management: Prioritise tasks to meet daily objectives and maintain smooth service operations.

Task Management – monitoring daily tasks for the desk and allocating accordingly

Quality and Accuracy – spot checks across systems to improve service and internal mentoring/training

Finance – raise PO’s, prepare jobs for invoicing and POR’s accurately checked and approved each week

Client Reporting – assist SDM in preparing and issuing monthly client service reports (data analysis)

What You’ll Bring:
Attention to Detail: You’ll accurately record and track information with strong organisational skills.

Communication: You’ll maintain a professional telephone manner with clear verbal and written skills.

Independence: You’ll take initiative and ownership of tasks, working confidently on your own.

Trustworthiness: You’ll handle confidential information responsibly and adapt to changing needs.

Flexibility: You’ll maintain a positive attitude and be available to work weekends when required.

What We Offer

Career Development – Ongoing professional development and clear internal progression routes

Bonus Scheme – Discretionary. Paid twice yearly (June and December)

Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.

Holiday Trading – Fancy a bit more time off? You can buy extra holidays anytime throughout the year.

Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.

Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must-have gadget.

Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels

31-day holiday (not inclusive of Bank Holidays)

Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.

Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout-outs

Office Perks

Modern Offices – With parking, pool table, ping pong, and our very own pub garden for a proper summer BBQ.

Fresh Fruit Delivery every week, plus breakfast and lunch on site

On-Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.

Team Socials – From team parties to charity fundraisers, there’s always something going on.

Apply Now

Next Post Project Coordinator

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Refine Your Search

senior support analyst jobs in aspley guise, bdf

Senior Support Centre Analyst

Senior Analyst (ICP-MS)

Senior Analyst (GC-MS)

Reporting Analyst

Senior BI Analyst

Senior Commercial Analyst

Senior QC Analyst – HPLC

Commercial Analyst (Amazon)

Senior IR & Corporate Affairs Analyst

Senior Location Strategy & Planning Analyst

Credit Risk Analyst

Senior Business Analyst

Senior Business Analyst

Senior Operational Analyst

Senior Data Analyst

Protective Intelligence Team Lead

Project Coordinator

Risk & Opportunity Manager

Finance Analyst

Senior Financial Modeling Analyst

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