Client experience manager Work, Jobs in Aston On Trent, Dby (with Salaries)

Wedding Event Manager
Whistle Barns Wedding Venue —Heanor
- £17 an hour
- Part-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
11d
Operations Manager
CEVALogistics —Castle Donington
- Full-time
- Warehouse experience
- Leadership
- Annual leave
- Employee discount
Facilities Manager
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Quick apply
Customer Relationship Manager
Monetise Media Ltd —Melbourne
- From £26,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Conference and Events Manager
Loughborough University —Loughborough
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Annual leave
5d
Clinic Manager
Therapie Clinic —Derby
- £37,000 - £45,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
12d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Scenic Production Assistant
On Event Production Co. —Castle Donington
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Regional & Client Manager
Encore —Nottingham
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
14d
Account Manager
DHL —Derby
- £40,000 - £47,000 a year
- Day shift
- Analysis skills
- Communication skills
- Free parking
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Technical Manager
Statutory Inspections Ltd —Castle Donington
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Business development
- Travel
Quick apply
Client Account Manager
Tetra Tech —Mansfield Woodhouse
- Hybrid work
- Sales
- Microsoft Office
- Travel
Scenic Production Assistant
On Event Production Co —Castle Donington
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
7d
Client Manager, The B-Hive
Boots —Nottingham
- Full-time
- Management
- Marketing
- Employee assistance programme
- Employee discount
Project Manager (Event Registration)
Reference Technology Ltd —Tamworth
- Up to £30,000 a year
- Full-time
- Project management
- Driving
- Organisational skills
Quick apply
Lead Consultant
Adept Care Consultancy —Hinckley
- £50,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
Quick apply
2d
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme

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Wedding Event Manager

Whistle Barns Wedding Venue -
Heanor

Quick apply

Job details

Permanent | Part-time | Full-time
£17 an hour
11 days ago

Benefits

Discounted or free food
On-site parking

Qualifications

Microsoft Outlook
Sales
Customer service
Upselling
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

A wonderful and rare opportunity to join our wedding venue in Derbyshire!

Please read the below carefully before applying:

Whistle Barns is an exclusive use wedding venue, we opened for weddings in January 2025. Hours are 16-48 depending on number of weddings. Midweek & Weekend Shifts.

Please submit a Covering Letter & CV for your application to be reviewed. Your application will not be reviewed without a covering letter.

Here at Whistle Barns we seek an individual with outstanding customer service skills, excellent organisation and an eye for perfection to join our successful and thriving working environment where no day is the same.

As a Wedding Event Manager you will guide, advise and support couples throughout their wedding planning journey.

You'll manage your own couples and run their wedding days, from the moment of being assigned your weddings and arranging a planning meeting at least 3 months before the wedding day- you will be responsible for the wedding on the day itself and this will include running the wedding on the day from set up through to seeing the wedding guests and the happy couple off at the end of the night.

You will work closely with the couples' chosen wedding suppliers and our catering partners Jenkinsons, on their big day.

Prior to their wedding day, you will have discussed timings, decorations, suppliers and expectations in your planning meeting and help the couple bring their vision to life on the day itself, whilst creating and maintaining a great working relationship with your couples through their journey with us.

When on shift but not running a wedding, will be responsible for the office work on that day such as answering emails and phone calls to both new and excited couples and those incredibly important couples who have booked their wedding at the venue.

You'll actively contact new sales leads, arrange viewing appointments, liaise with wedding suppliers and prepare for your upcoming weddings.

Where required, you will also support your colleague, the Event Manager running the wedding.

Viewings are conducted at specific times by all Event Managers on all different shift types for both new and existing clients.

Your working hours follow a set pattern which includes weekday and regular weekend working. Your rota is provided 6 months+ in advance, but flexibility is required for sickness and holiday cover.

Although based at Whistle Barns, you must be willing to work at a minimum of 2 venues, this includes all shifts such as covering weddings, viewing days, tasters and office shifts.

You will work a minimum of 16 hours a week and a maximum of 48. This is dependent on the number of weddings and viewings scheduled in.

The successful candidate will:

Thrive in a customer-facing environment and love dealing with our Happy Couples.
Aspire to deliver outstanding customer service.
Have an eye for detail and the determination to get every detail right.
Be incredibly organised and excellent at prioritising and juggling tasks.
Be motivated when working on your own and enjoy being part of a supportive team.

Previous sales experience and customer-facing experience will be beneficial.

Skills:

Organisational skills and attention to detail
Communication & interpersonal skills
Time management skills and ability to work under pressure to ensure the efficient running of the day.
Problem solving
Sales experience
Flexible and proactive approach
Administrative skills and IT skills
Self-motivation and enthusiasm

You'll need to be confident with Outlook, Word and IT in general and demonstrate your ability to communicate effectively via email, telephone and via Zoom.

Responsibilities

Ensuring outstanding customer service.
Administration, such as answering the phone and replying to emails.
Event planning, production, delivering elements within time limits
Liaise with clients identify their needs and meet their expectations.
Coordinate suppliers and ensure the wedding day runs smoothly
Communicating, maintaining and developing client relationships
Liaise with suppliers – entertainment, florists, cakes etc
MC for the couple on the wedding day.
Proactively handle any arising issues and troubleshoot any emerging problems on the wedding day.
Sales – conduct viewings at the venue.
Working with new and existing clients to ensure they have the best possible experience and service from the enquiry stage right through to after their wedding
Ensuring a clean and tidy working environment
Reporting any faults or maintenance issues
Willing to cover other team members holiday requests

Job Types: Full-time, Part-time, Permanent

Pay: £17.00 per hour

Benefits:

Discounted or free food
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client experience manager jobs in aston on trent, dby

Wedding Event Manager

Operations Manager

Facilities Manager

Customer Relationship Manager

Conference and Events Manager

Clinic Manager

Customer Experience Manager (CXM)

Scenic Production Assistant

Regional & Client Manager

Operations Manager

Account Manager

Business Development Manager

Commercial Manager

Technical Manager

Client Account Manager

Scenic Production Assistant

Client Manager, The B-Hive

Project Manager (Event Registration)

Lead Consultant

Key Account Manager

I want to receive the latest job alerts for client experience manager in aston on trent, dby

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