Systems & applications administrators & architects Work, Jobs in Aston On Trent, Dby (with Salaries)

Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
5d
Systems Specialist
Brush Group —Loughborough
- Hybrid work
- ERP systems
- Continuous improvement
- Employee assistance programme
- Life insurance
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Continuous improvement
- No degree
Systems Development Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
1d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Continuous improvement
- No degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
11d
Transport Systems Specialist
ATL —Derby
- Full-time
- Continuous improvement
- Communication skills
- Time management
- Referral programme
Quick apply
2d
Technical Design and Systems Coordinator
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- Data entry
- Organisational skills
Quick apply
10d
Global Oracle HRIS Senior Solution Specialist - Absence & Time (Remote)
Gallagher —Meadows
- £74,500 - £145,500 a year
- Remote
- Analysis skills
- Bachelor's degree
- No degree
Global Oracle HRIS Technical Lead -- Payroll (Remote)
Gallagher —Meadows
- Remote
- Analysis skills
- Bachelor's degree
- SDLC
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Continuous improvement
- Agile
Quick apply
Integration Solution Architect
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
People Systems, Data & Reporting Lead (FTC)
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Service Tooling Analyst (Maternity Cover)
Saint Gobain —Loughborough
- Hybrid work
- SharePoint
Quick apply
4d
Pre-Press / Mac Operator / Artworker & Templates (Esko Workflow Platform)
Britannia Garment Packaging —Enderby
- £36,000 - £42,000 a year
- Full-time
- Databases
- SQL
- Analysis skills
- Free parking
Quick apply
13d

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systems & applications administrators & architects jobs near aston on trent, dby

Systems Administrator

Thrive -
Mansfield

Quick apply

Job details

Full-time
5 days ago

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Exchange
Network infrastructure
Service restoration
Continuous improvement
CompTIA Network+
Technical support incident logging
SharePoint
Technical writing
IP networking
Customer interaction
IT incident logging
Root cause analysis
Leadership
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Time management
Help desk

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.

Responsibilities

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive’s tools.
Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
Support and troubleshoot diverse computing environments across a wide range of business clients.
Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive’s standard operating procedures and best practices.
Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
Review client environments for security best practices, proactively identifying risks and participating in change management activities.
Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Requirements

3–5 years in IT support/operations, including MSP or multi-tenant experience.
Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
Experience with endpoint security (EDR/AV), backup/DR, patch management.
Proficient with PowerShell scripting and automation.
Strong incident management, change control, and documentation.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.
Excellent customer service skills

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications

CompTIA Network+ / A+
Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
ITIL v4 Foundation (modules).

Quick apply

Refine Your Search

systems & applications administrators & architects jobs in aston on trent, dby

Systems Administrator

Systems Specialist

ICT Systems Officer

Systems Development Officer

Senior ERP Support Analyst

ERP Support Analyst

IT Support & Administration Engineer

Transport Systems Specialist

Technical Design and Systems Coordinator

Global Oracle HRIS Senior Solution Specialist - Absence & Time (Remote)

Global Oracle HRIS Technical Lead -- Payroll (Remote)

Microsoft Dynamics 365 Support Engineer (Business Central)

Integration Solution Architect

People Systems, Data & Reporting Lead (FTC)

Service Tooling Analyst (Maternity Cover)

Pre-Press / Mac Operator / Artworker & Templates (Esko Workflow Platform)

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