Care Home Administrator. Telford Hall Care Home
Full-time: 37.5 hours per week
Salary: 13.30per hour/25,935 per annum
Shift pattern: Monday to Friday, 9am-5pm
At Sandstone Care Group, we are committed to providing an exceptional environment for both residents and staff, fostering a setting where care is delivered to the highest standards. Nestled in the vibrant heart of Lawley, Telford Hall is a modern, 66-bed nursing home offering outstanding facilities. We specialise in nursing, palliative, and dementia care, fostering a homelike environment that enhances the quality of life for our residents.
We are now looking for anorganised and capable Administratorto support the Home Manager in the smooth running of the home's administrative, compliance and business processes.
This is an important role at the centre of the home. You will combinebusiness administration, digital systems management and front-of-house responsibilities, helping ensure the home operates efficiently while providing a professional and welcoming first point of contact for residents, families and visitors.
As Administrator, you will support the day-to-day running of the home by managing a range of administrative and operational processes including:
Maintaining accuratestaff and resident recordsin line with company and regulatory requirements
Supportingpayroll administration, including the timely processing of weekly staff hours
Managingrecruitment and onboarding administration, including safer recruitment documentation and staff files
Maintainingtraining and compliance recordsto ensure the home meets required standards
Acting as thefirst point of contact at reception, welcoming visitors and responding to enquiries
Liaising with residents, relatives, colleagues and external professionals in a professional manner
Supporting the Home Manager with administrative tasks, reporting and documentation
Maintaining accurate information relating toroom allocation and availability
Supporting the home's administrative readiness forregulatory inspections and audits
Overseeing residents' funding arrangements, ensuring contracts are issued, maintained and reviewed, and that funding information is accurate, current and compliant with requirements
This is afast-paced and varied role, so the successful candidate will be confident managing multiple priorities and switching between tasks throughout the day.
What we're looking for:
We are looking for a confident administrator who enjoys working in a busy environment and takes pride in keeping systems, records and processes running smoothly.You will bring:
Strong administrative and organisational skills
Confidence using digital systems and Microsoft Office
Experience working in a busy office or administrative environment
Excellent communication and customer service skills
Strong attention to detail and accuracy
The ability to manage multiple tasks and priorities
Confidence working both independently and as part of a team
Excellent people skills, being a warm and positive representative of the home when supporting new employees and liaising with outside professionals and residents' families
Experience of payroll administration and HR admin processes are essential.
Why Join Sandstone Care Group?
Sandstone Care Group is a growing organisation committed to creating positive working environments where people feel valued and supported.
Employees enjoy a range of benefits including:
Free Meals.
Discounts on the high street* - with retailers like Asda, Costa and Argos
Refer-a-Friend - and get a 250 bonus
Flexible pay* - choose when you are paid, and get money management tips too
Free wellbeing programme - helping you look after your physical and mental health
Employee recognition scheme - we recognise and reward great work
Pension scheme - helping you plan for your retirement
In-house training - on-going face-to-face training, tailored to you
Career opportunities - The chance to ‘make your mark' and play a key role in this growing company
Equality & Inclusion
Sandstone Care Group is an equal opportunity employer. We welcome applications from people of all backgrounds and aim to create diverse teams that reflect the communities we serve.
