Incident manager Work, Jobs in Atherstone, War (with Salaries)

Incident Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
7d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Health & Safety Manager
Wrights of Twycross Ltd —Atherstone
- £750 - £1,000 a week
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
IT Incident and Problem Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
Operations Supervisor
A&A RECYCLING SERVICES LTD. —Meriden
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Management
- Heavy lifting
Quick apply
Fleet Manager
BELFOR UK Ltd —Tamworth
- £52,000 - £55,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
9d
Operations Manager (Operational)
Twycross Zoo —Atherstone
- £30,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
6d
QHSE Manager
Building & Maintenance Services Ltd —Lutterworth
- £28,673.40 - £59,459.81 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
Quick apply
2d
Health and Safety Manager
Icar Auto —Warwick North
- Up to £60,000 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
HSE Business Partner - Solihull
Rolls-Royce —Solihull
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Transferee and Re-Joiner Police Inspector - Force Incident Manager
British Transport Police —Birmingham
- Management
- IT
- Negotiation
Quick apply
8d
Service Delivery Manager
Cameo —Barwell
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- In-person
- Life insurance
Quick apply
2d
Operations Manager
ID Logistics & Transport Ltd —Rugby
- £62,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Communication skills
Quick apply
13d
Stations Governance & Assurance Manager
East Midlands Railway —Derby
- £47,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
7d
Duty Shift Manager (Days) - Derbion
Savills Management Resources —Derby
- £41,080 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Casual Sports Pitches Caretaker
Tamworth Borough Council —Tamworth
- £13.69 an hour
- Weekend availability
- English
7d
Non-Pharmacist Pharmacy Manager
SWFT Clinical Services Ltd —Coventry
- £40,288 a year
- Full-time
- Analysis skills
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
6d
Health & Safety Partner (6m FTC)
The Manufacturing Technology Centre —Coventry
- £40,000 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
14d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Leadership
- Free parking
- Employee discount
National IT Specialist - Network Infrastructure
Aldi —Atherstone
- £37,685 - £54,530 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Computer networking
- Annual leave
- Sick pay

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Incident Manager

Holland & Barrett -
Nuneaton

Apply Now

Job details

Permanent | Full-time
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Jira
ITIL Certification
Incident management
ITIL
Organisational skills
IT
Root cause analysis
Communication skills

Full job description

Division:

Technology
City:

Nuneaton
Country:

UK
Job Type:

Full Time
Number of Hours:

37.5
Contract Type:

Permanent
Closing Date:

12 June 2026

Intro

At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone. As Incident Manager, you'll play a key role in keeping our technology services running smoothly and supporting our colleagues across the business when issues arise.

This is an opportunity to join a fast-paced IT Operations team where your calm approach, clear communication and problem-solving mindset will help minimise disruption and improve service performance across our business.

For more detailed information about the role, responsibilities and requirements, please refer to the attached Job Description.

Location & Working Arrangement

London or Nuneaton, United Kingdom | Full-time

We offer hybrid working, with an expectation that you'll be present at one of our Holland & Barrett offices in London or Nuneaton for a minimum of 2 days per week.

What you'll be doing

Taking ownership of Major Incidents from identification through to resolution, ensuring services are restored as quickly and effectively as possible
Leading incident bridge calls, coordinating technical teams and driving actions to keep recovery activity moving at pace
Providing clear, timely and confident communication to stakeholders across the business during live incidents
Assessing business impact, setting priorities and escalating issues where appropriate to minimise disruption for colleagues and customers
Supporting Problem Management activity by contributing to root cause analysis, post-incident reviews and preventative actions
Monitoring incident trends, service performance and SLA adherence to identify opportunities for improvement
Working closely with internal technology teams, suppliers and service partners to strengthen operational resilience and reduce recurring issues
Helping improve Incident Management processes, reporting and governance across IT Operations
Supporting a culture of continuous improvement by identifying smarter ways of working and improving response effectiveness

What you'll bring

Proven experience managing or coordinating Major Incidents within a fast-paced IT or operational environment
Strong understanding of Incident Management principles, service operations and escalation management
Confidence leading discussions and coordinating multiple technical and business teams during high-pressure situations
Excellent communication skills, with the ability to provide clear updates to both technical and non-technical stakeholders
Strong organisational skills, with the ability to prioritise effectively and manage competing demands
A calm, solutions-focused approach, with the ability to make informed decisions under pressure
Experience analysing incident data, identifying trends and supporting continuous service improvement initiatives
Strong relationship-building skills and experience working with third-party suppliers and support partners
Familiarity with ITSM platforms such as Jira Service Management, along with reporting or dashboard tools, would be beneficial
ITIL certification or knowledge of ITIL practices would be advantageous

Benefits

33 days holiday, including bank holidays, plus holiday purchase scheme
Private medical insurance – single cover (after 12 months' service)
24/7 Virtual GP access and annual at-home health testing kit
Workplace pension with employer contribution
Life assurance (2x salary, after 6 months' service)
£50 colleague product allowance on Holland & Barrett products (after 6 months' service)
25% colleague discount, plus free delivery on online orders
Free Wellhub membership with discounted access to gyms, studios and wellbeing apps
Access to cashback and discounts from a wide range of retailers
Cycle to Work scheme

Employee Assistance Programme and Mental Health First Aiders for support when you need it

About Holland & Barrett

For over 150 years, Holland & Barrett has been trusted to support people on their wellness journeys. Today, we're one of Europe's leading health and wellness retailers, combining science-backed products with expert advice to help make wellness simple, accessible and achievable for every body.

Inclusion & accessibility statement

At Holland & Barrett, we're committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds, experiences and identities.

If you need any adjustments or support during the recruitment process, please let us know and we'll be happy to help.

Based on the role details provided in the JD and aligned to H&B recruitment, tone of voice and inclusive language guidelines

#LI-Hybrid
#LI-CM1

Apply Now

Refine Your Search

incident manager jobs in atherstone, war

Incident Manager

Hygiene Manager

Health & Safety Manager

IT Incident and Problem Manager

Operations Supervisor

Fleet Manager

Operations Manager (Operational)

QHSE Manager

Health and Safety Manager

HSE Business Partner - Solihull

Transferee and Re-Joiner Police Inspector - Force Incident Manager

Service Delivery Manager

Operations Manager

Stations Governance & Assurance Manager

Duty Shift Manager (Days) - Derbion

Casual Sports Pitches Caretaker

Non-Pharmacist Pharmacy Manager

Health & Safety Partner (6m FTC)

Senior Manager, Operational Technology

National IT Specialist - Network Infrastructure

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