Contact centre call Work, Jobs in Attleborough, War (with Salaries)

Customer Service Officer – Repairs Call Centre
Tamworth Borough Council —Tamworth
- £27,274 - £29,542 a year
- Temporary
- Remote
- Computer literacy
- English
- Computer skills
2d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
9d
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
6d
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Call centre Operator/ Dispatcher
TOA Taxis —Birmingham
- From £12.71 an hour
- Full-time
- Computer literacy
- Analysis skills
- Data entry
- Free parking
- Annual leave
Quick apply
9d
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
5d
Contact Centre Sales Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- CRM software
- In-person
- Free parking
- Employee discount
Quick apply
4d
Trainee Service Advisor
Listers —Nuneaton
- £28,000 - £36,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
3d
Contact Centre Advisor
Schindler —Coventry
- Weekend availability
- CRM software
- Continuous improvement
- Communication skills
- Employee assistance programme
Customer Service Advisor
NEXT —Leicester
- £12.90 an hour
- Full-time
- English
- Free parking
- Paid training
5d
Transport Coordinator
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Inbound & Outbound Sales Consultant
ATM Group —Leicester
- £27,000 a year
- Weekend availability
- CRM software
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Coventry
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Fleet Customer Care Agent | Stellantis
Calex UK —Coventry
- Up to £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Claims Specialist Agent
RAC —Walsall
- Remote
- Automotive diagnostics
4d
Admissions Officer
Leicestershire County Council —Leicester
- £26,832 - £28,146 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Flexible schedule
4d
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
Contact Centre call Handler
TTS360 —Burton-On-Trent
- From £23,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Crisis and Resilience Business Support Assistant
Leicestershire County Council —Leicester
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Front desk
- Flexible schedule
5d

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Customer Service Officer – Repairs Call Centre

Tamworth Borough Council -
Tamworth

Apply Now

Job details

Temporary | Full-time
£27,274 - £29,542 a year
2 days ago

Benefits

Company pension
Discounted gym membership
Transport links

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Computer skills
Customer interaction
Communication skills

Full job description

Job details

Job reference

REQ000506

Date posted

28/08/2026

Application closing date

06/09/2026

Location

Home Based

Salary

£27,274- £29,542 per annum

Package

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable)

Contractual hours

Basis

Full time

Job category/type

Customer Experience

Attachments

Job profile repairs CSO.docx Artificial Intelligence and recruitment.pdf Applicants information v2.pdf GDPR Candidate Fair Processing Notice.docx

Customer Service Officer – Repairs Call Centre

Job description

TAMWORTH BOROUGH COUNCIL

CUSTOMER SERVICES

Customer Service Officer – Repairs Call Centre

£27,274- £29,542 per annum

Home-based role

Primarily home working, with two days per month on site and occasional additional attendance as required, up to 40% of working time.

37 hours per week

Temporary contract for up to 12 months

Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

Tamworth Borough Council’s customer service centre is at the heart of our council services, and we are looking for an enthusiastic, highly motivated individual to join on our repairs call handling team on a temporary basis.

Each day brings a different challenge; you will need to be a great team player and confident communicator to flourish in this position.

This role requires contact with our service users via telephone or digital methods, such as web chat, email, and social media. You will take ownership for, and resolve, a wide range of enquiries relating to council services, predominantly for repairs and maintenance of our tenanted properties and corporate buildings. You will effectively signpost customers to partner agencies where necessary ensuring a seamless customer service experience. You will possess the ability to work under pressure and proactively deal with challenging situations in a sensitive manner using your own initiative.

Flexibility around working patterns, excellent customer service skills and computer literacy are essential, as well as being able to embrace new ways of working and technologies by developing and promoting our digital services and supporting our customers with their online journey.

To apply for this role the following experience is beneficial, however not necessary as training will be provided:

Excellent communication and interpersonal skills – telephone, in person & written.
Ability to work effectively in a fast-paced environment both as part of a team and on own initiative.
Confident in the use of computer systems.
To have a knowledge and experience of local authority responsive repairs handling.

Experience of dealing with difficult enquiries and problem solving.

Strong attention to detail and accuracy in handling enquiries.

If you are passionate about delivering outstanding customer service and have the skills and experience to excel in this role, we’d love to hear from you.

This is a home working contract and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.

For an informal discussion about this role please contact Vanessa Mitchell, Senior Customer Service Officer – Repairs Call Centre, on 01827 709475 or email Vanessa via [email protected].

For further information and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact [email protected].

Closing date: 6 September 2026

Interview date: 24 September 2026

Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Apply Now

Refine Your Search

contact centre call jobs in attleborough, war

Customer Service Officer – Repairs Call Centre

Home Customer Service Advisor

Family Services Contact Centre Agent 2

CSC Co-ordinator (Contact Centre)

Call centre Operator/ Dispatcher

Assistant Concierge - Bank Staff

Contact Centre Sales Advisor

Trainee Service Advisor

Contact Centre Advisor

Customer Service Advisor

Transport Coordinator

Inbound & Outbound Sales Consultant

Operational Support Officer

OCC Communications Officer

Fleet Customer Care Agent | Stellantis

Claims Specialist Agent

Admissions Officer

Helpdesk Agent

Contact Centre call Handler

Crisis and Resilience Business Support Assistant

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