Job Ref: GLE3291
Branch: The Gleneagles Hotel
Location: The Gleneagles Hotel, Auchterarder
Salary/Benefits: £31,561 per annum
Contract type: Permanent
Hours: Full Time
Shift pattern: 09:30-18:00 5 days from 7 (weekends included)
Hours per week: 40
Posted date: 15/05/2026
Closing date: 17/06/2026
COME AND JOIN US . . .
We are currently seeking a warm, attentive and confident Retail Sales Assistant to join our Retail team.
The on target earning potential for this role is £31,561 / per annum - comprising a base salary of £26,561, plus a qualified estimate of £5,000 pre annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role:
- You’ll be demonstrating your wide product knowledge and share your enthusiasm for our products
- Showing your creative flair in our visual merchandising; window and boutique displays
- Operating proficiently our POS system and our back-office systems
- You’ll keep an eye on those popular fast sellers, and let the Retail Manager know when we’ll need to order more!
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
- You’re a go-getter by nature and have a can-do attitude, always willing to help
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way
What’s in it for you:
Time to let your hair down
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
- Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
Be our guest
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
- Friends Family discounted rate of £225 - £275 BB per night at Gleneagles
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
- Subsidised, single occupancy, en-suite accommodation available on our grounds
Investment in your development and wellbeing
- Pension scheme
- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
About gratuities service charge:
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
- It is estimated that in 2026, our full-time employees can expect to receive around £5,000 in addition to their annual salary
If you are our next Retail Sales Assistant, please forward your most recent CV to us today!
INDO
Pay: £31,561.00 per year
Work Location: In person
