Patient care navigator Work, Jobs in Aust, Gls (with Salaries)

Health Navigator ( GP Receptionist)
The Orchard Medical Centre —Bristol
- £12.77 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
5d
Receptionist/Administration Assistant
The Family Practice —Bristol
- £12.73 an hour
- Full-time
- Microsoft Word
- Accounting
- Front desk
- Sick pay
Quick apply
5d
Care Navigator
Combe Down Surgery —Bath
- £13.45 an hour
- Part-time
- Data entry
- Front desk
- Cleaning
Quick apply
Care Navigator/Receptionist
Stafford Medical Group —Weston-super-Mare
- £12.71 an hour
- Part-time
- Hospitality
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply

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Health Navigator ( GP Receptionist)

The Orchard Medical Centre
Bristol

Quick apply

Job details

Permanent | Part-time
£12.77 an hour
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Patient appointment coordination
GP surgery experience
GCSE
Patient service
Appointment booking and call handling
Front desk
Computer skills
Customer interaction
Patient record updating
Managing patient records
Signposting to community resources
Office experience

Full job description

Overview

We are seeking a motivated and approachable Health Navigator (Receptionist) to join our friendly and supportive team. The successful candidate must be able to work effectively in a fast-paced environment, work well as part of a team, and enjoy working with the general public. You will need to be adaptable, organised, and responsive to patients’ individual needs, helping to ensure they are supported and directed to the most appropriate service in a safe and timely manner.

Job type: Part Time

Location: The Orchard Medical Centre

Closing Date: 08/09/2026

Duties

Answering a high volume of telephone calls in a professional and empathetic manner
Working on the front desk, welcoming patients and visitors, and managing queries in person
Navigating patients to the most appropriate service for their symptoms, using an approved care navigation system and practice protocols
Managing and responding to the most appropriate services for their symptoms.
Signposting patients to relevant services such as GP appointments, nurses, pharmacists, community services, PCN services, and external providers
Booking, amending, and cancelling appointments
Handling general enquiries (in line with practice procedures)
Managing incoming and outgoing correspondence
Registering new patients and updating patient records accurately
Carrying out general administrative duties to support the smooth running of the practice
Supporting clinicians and the wider administrative team
Maintaining patient confidentiality at all times
Helping to manage workflow during busy periods and contributing to a calm, supportive environment

Experience

Previous experience in a GP practice, healthcare, or customer service role is desirable but not essential
Experience working in a busy, fast-paced environment
Experience dealing with the public, either face-to-face, by telephone, or online
Confidence using computer systems and online platforms
Experience handling confidential information appropriately

Full training will be provided, including care navigation systems and practice procedures.

Job Types: Part-time, Permanent

Pay: £12.77 per hour

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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patient care navigator jobs in aust, gls

Health Navigator ( GP Receptionist)

Receptionist/Administration Assistant

Care Navigator

Care Navigator/Receptionist

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