Based in our Bristol office, this role sits within Transformation and Operations where you will be working with stakeholders across the firm, including Directors and Partners to embed a culture of high-quality operational change delivery.
The Senior Business Analyst will be supporting in driving the maturity of the firm’s business analysis capability, bridging the gap between business needs and technical, strategic or operational solutions whilst delivering comprehensive analysis and insights across technological, strategic and operational programmes. The role will lead on the most complex initiatives, whilst also providing coaching and hands on support to the team, ensuring robust standards and consistent approaches.
This role is Bristol based, with a requirement to attend the office twice a week, potentially more depending on project deadlines and meetings.
- Quickly build the necessary trust, credibility and relationships with internal and external stakeholders.
- Work in partnership with the Change Managers and stakeholders to develop a deep understanding of the reason for change, leading discussions to draw out the true requirements, challenging where necessary to arrive at an agreed optimum change solution.
- Collaborate with both the wider Transformation and Operations teams, and further stakeholders across the firm, to ensure alignment and consideration of the team’s activities within project plans.
- Lead on the most complex initiatives, from inception through to post Go Live activity, including gathering robust requirements, translating them to clear and concise user stories, creating testing strategies with supporting scripts, plans and scenarios and supporting how change is embedded post Go Live.
- Adhere to the governance and frameworks, maintaining effective communication with stakeholders and escalating risks with appropriate mitigation solutions whenever encountered.
- Ensure all materials, approaches and deliveries are aligned to the firm’s values, tone of voice and professional standards.
- Responsible for the business analyst elements during the full project lifecycle, which, as required, will include being onsite at our UK offices during critical phases.
- Implement tools and techniques to encourage, reinforce and measure desired behaviours.
- Be a model for high quality business analysis across the firm, develop, lead and implement initiatives and plans in line with the firm’s Operational Change Playbook.
- Deep experience in leading all core business analytics activity successfully in a senior management role; including facilitating workshops, user story creation, process mapping, UAT and benefits definition.
- Experience covering a variety of business analysis techniques across technological, strategic and operational programmes with explicit experience translating specifications and requirements between business and technical teams.
- Strong influencing and dynamic interpersonal skills. Ability to be comfortable with ambiguity and able to challenge the status quo confidently.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
- Experience in supporting multiple complex, cross organisational projects at one time.
- Experience of successfully engaging and managing stakeholders at all levels across an organisation, including those who are not early adopters.
- Demonstrable understanding of adapting style and approach to align to the required change.
- Excellent communication, workshop facilitation and interpersonal skills.
- Ability to think creatively and strategically and see the big picture.
- Excellent workload management and prioritisation skills.
- Commercial awareness.
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.
With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.
Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.
In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We’re happy to talk about how flexible working can work for you and this role.
TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.
We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on [email protected]
