Member services representative Work, Jobs in Aylesford, Ken (with Salaries)

Deputy Manager
Iceland —Medway
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Sales - Sales Advisor - UK
New Look —Romford
- Part-time
- Microsoft Word
1h
Residential Support Worker - Children's Home
Ardent Residential Children's Services —Walderslade
- £12.50 - £14.50 an hour
- Full-time
- Childcare
- Working with children
- Driving
- Annual leave
Quick apply
Senior Healthcare Assistant Nights, Maidstone Kent
Nellsar Careers —Maidstone
- £13.50 - £14.00 an hour
- Weekend availability
- Paid training
- Annual leave
Quick apply
East Ham Library Supervisor 12 months Fixed Term
Newham Council —London
- £41,133 - £43,680 a year
- Part-time
- Customer service
3h
Customer Representative - Orpington
Nationwide Building Society —Orpington
- From £25,250 a year
- Full-time
5h
Event Sales Executive
Motion Marketing LDN —London
- From £28,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
7d
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Manager, Program Management Office
PHINIA —Gillingham
- Full-time
- Engineering
- Microsoft Office
- Leadership
Health & Safety Specialist
IPL —Sittingbourne
- Monday to Friday
- Microsoft Office
- Administrative experience
- In-person
- Store discount
- Annual leave
13d
Customer Service Specialist
DSV —Purfleet
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
14d
Operations
DSV —Purfleet
- Full-time
- Annual leave
6h
HR Advisor
Oxleas NHS Foundation Trust —Dartford
- £45,953 - £54,254 a year
- Full-time
- Travel
- Communication skills
1d
Administrative Assistant
DSV —Purfleet
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
10d
Sales Administrator
Whitehouse Leisure International —Basildon
- Up to £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Host/Hostess
ISS Facility Services —Orpington
- £12.71 an hour
- Monday to Friday
- Customer service
- Microsoft Office
6d
Pump Validation Engineer
PHINIA —Gillingham
- Full-time
3d
Care Coordinator
Rhythmic Care UK Ltd —Ilford
- £26,438 - £28,000 a year
- Weekend availability
- English
- Supervising experience
- Organisational skills
- Sick pay
Quick apply
1d
IT Manager
PHINIA —Gillingham
- Full-time
- Computer Science
- Bachelor's degree
- Travel
Air Key Account Operator
DSV —Purfleet
- Full-time
- Customer service
- Data entry
- Organisational skills
- Annual leave
9d

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Deputy Manager

Iceland -
Medway

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

member services representative jobs in aylesford, ken

Deputy Manager

Sales - Sales Advisor - UK

Residential Support Worker - Children's Home

Senior Healthcare Assistant Nights, Maidstone Kent

East Ham Library Supervisor 12 months Fixed Term

Customer Representative - Orpington

Event Sales Executive

Assistant Store Manager - Orpington

Manager, Program Management Office

Health & Safety Specialist

Customer Service Specialist

Operations

HR Advisor

Administrative Assistant

Sales Administrator

Host/Hostess

Pump Validation Engineer

Care Coordinator

IT Manager

Air Key Account Operator

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