Operating department Work, Jobs in Aylesham, Ken (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Operations Recycling Operative
Sharpak Aylesham —Aylesham
- £12.70 - £12.71 an hour
- Communication skills
- Employee assistance programme
Quick apply
11d
Theatre Practitioner
Circle Health Group —Canterbury
- Up to £35,000 a year
- Full-time
- Hospital
- Communication skills
- Employee discount
- Life insurance
Quick apply
Machine Shop - Machine Setter/Operator
Amphenol Limited Career Page —Whitstable
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Dealership Host (Friday, Saturday & Holiday Cover)
Lipscomb Cars —Canterbury
- £12.75 an hour
- Microsoft Outlook
- Customer service
- Microsoft Office
9d
Mould Shop - Mould Operator
Amphenol Limited Career Page —Whitstable
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Team Leader
ardo —Ashford
Graphic Designer
Jackson's Art Supplies —Ramsgate
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Organisational skills
- Store discount
- Employee discount
Quick apply
Holiday Services Manager
Park Holidays UK —Dymchurch
- £31,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Operations Supervisor - Plating
AMETEK, Inc. —Ramsgate
- Analysis skills
- Organisational skills
- Leadership
Electronics Production Engineer
Instro Precision —Sandwich
- Full-time
- Profit sharing
Dealership Host (Friday, Saturday & Holiday Cover)
Lipscomb Cars Ltd —Canterbury
- £12.75 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
9d
Dispenser
Boots —Herne Bay
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Technical Author
QinetiQ —Ashford
- Full-time
- CAD
- Microsoft Office
- Mechanical knowledge
- Employee discount
Theatre Practitioner (Bank)
Circle Health Group —Canterbury
- Up to £25 an hour
- Part-time
- Hospital
- Communication skills
- Annual leave
Senior Production Operative
ardo —Ashford
Receptionist
Champneys Eastwell Manor —Ashford
- £21,129 a year
- Part-time
- Hospitality
- Customer service
- Front desk
- Free parking
- Annual leave
Quick apply
3d
Senior Solutions and Infra Engineer
ORBITAL NET LIMITED —Bekesbourne
- Monday to Friday
- Hybrid work
- Travel
Quick apply
9d
Managing Director H/F
UPERGY —Ashford
- £60,000 - £70,000 a year
- Full-time
- Management
- Engineering
- English
- Annual leave
Quick apply
9d
Automation Leading Hand - Fixed Night Shift
FloPlast Limited —Sittingbourne
- From £16.90 an hour
- Full-time
- English
- Supervising experience
- Programmable logic controllers
- Employee stock purchase plan
- Employee discount
Quick apply

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Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

operating department jobs in aylesham, ken

Customer Service Supervisor

Operations Recycling Operative

Theatre Practitioner

Machine Shop - Machine Setter/Operator

Dealership Host (Friday, Saturday & Holiday Cover)

Mould Shop - Mould Operator

Team Leader

Graphic Designer

Holiday Services Manager

Operations Supervisor - Plating

Electronics Production Engineer

Dealership Host (Friday, Saturday & Holiday Cover)

Dispenser

Technical Author

Theatre Practitioner (Bank)

Senior Production Operative

Receptionist

Senior Solutions and Infra Engineer

Managing Director H/F

Automation Leading Hand - Fixed Night Shift

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