Customer relations representative Work, Jobs in Aylestone, Lec (with Salaries)

Customer Service Representative
Ballicom Limited —Coventry
- £26,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
Human Resources Business Partner
Trelleborg Industrial Solutions - Engineered Coated Fabrics —Nottingham
- Continuous improvement
- Travel
- Recruiting
- Employee assistance programme
Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Graduate Partner, PXT
Amazon UK Services Ltd. —Kettering
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
Deputy Safety Officer
Nottingham Forest Football Club —Nottingham
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
1d
Production Manager (18 months)
Caterpillar —Desford
- £41,500 - £48,500 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
- Free parking
- Annual leave
8d
Employee Experience Partner
Corpay —Meriden
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
- Cleaning
- Training & development
Quick apply
Relief Chef Manager
BaxterStorey UK —Nottingham
- £36,000 a year
- Full-time
- Cooking
- Team management
- Driving
- Employee assistance programme
- Employee discount
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customer relations representative jobs near aylestone, lec

Customer Service Representative

Ballicom Limited
Coventry

Quick apply

Job details

Full-time
£26,000 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
Internal department liaison
English
Customer support
Customer interaction
Phone etiquette
Communication skills
A Level

Full job description

Job Description

Ballicom

Ballicom is an award-winning global Information Technology company and is one of the UK’s leading suppliers of IT- related hardware and software, supplying both the private and public sectors.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and a strong ability to analyse customer needs, ensuring a high level of service and customer satisfaction.

The role is on-site, full time at our offices in Coventry, Monday to Friday 9am to 5.30pm.
We have recently modernised our offices with new facilities.

Key Responsibilities:

· To ensure all customer enquiries via phone and email are dealt with in a timely, professional, and helpful manner.

· Ensure we are providing excellent after-care service for our customers.

· To liaise with all departments in the company to ensure smooth and effective customer resolution.

· To provide and maintain records in relation to customer returns, warranties and credits.

· Arrange collection of faulty goods and collection/delivery of faulty goods and replacements where necessary.

· Liaise with suppliers to generate accurate Returns numbers and paperwork as and when required.

· Timely and accurate communication with customers and suppliers.

· Liaise with Accounts department and suppliers in regard to invoices and credits.

Personal Profile

The ideal candidate will have:

· Minimum 2 years’ experience in Customer Service

· Excellent organisation skills and ‘attention to detail’

· Strong phone etiquette and communication skills are crucial for success in this position.

· Calm and methodical approach to work

· Confident telephone manner, excellent rapport-building skills with good written and communication skills

· A positive attitude and the ability to meet challenges and deadlines.

· A motivated self-starter who is capable of working under own initiative

· Sound commercial understanding.

If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

No agencies please.

Job Type: Full-time

Pay: £26,000.00 per year

Ability to commute/relocate:

Coventry CV6 5SF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please tell us in a few sentences, why you are interested in this role?

Education:

A-Level or equivalent (required)

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer relations representative jobs in aylestone, lec

Customer Service Representative

Human Resources Business Partner

Operations Manager

Warehouse Operations Manager

Graduate Partner, PXT

Deputy Safety Officer

Production Manager (18 months)

Employee Experience Partner

Hygiene Manager

Relief Chef Manager

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