Customer experience associate Work, Jobs in Bacup, Lan (with Salaries)

Leasing / Lettings Associate
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Trainee Sales Associate
Citihype Ltd —Manchester
- From £24,879 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
2d
Resident Services Associate
Colby River —Salford
- Up to £13,126 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
11d
Associate - Debt Capital Markets
Together —Cheadle
- Full-time
Quick apply
Retail Sales Assistant
Cheshire Gun Room Ltd —Stockport
- From £12.71 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
2d
Senior Resident Services Associate
Colby River —Manchester
- £31,920 a year
- Full-time
- Customer service
- Microsoft Office
- Mentoring
- Annual leave
- Life insurance
Quick apply
13d
FTC Sales Associate - Manchester Trafford - UK
Jimmy Choo —Manchester
- Up to £1,000,000 a year
- Full-time
- Construction
2d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Associate
Sunglass Hut —Manchester
Lettings Associate
LH Property —Burnley
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee stock purchase plan
Quick apply
Made-to-Measure Menswear Sales Associate
Edit Suits Co. —Manchester
- £26,500 - £34,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Sales
- Store discount
- Employee discount
Quick apply
12d
Sales Associate
NEXT —Manchester
- Part-time
- Sales
- Merchandising
- IT
Sales Associate
H.Samuel —Skipton
- £12.71 an hour
- Part-time
- Employee discount
6d
Regional Learning & Development Lead
Swim Sports Company Ltd —Bolton
- From £32,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
Member Services Associate
Travelzoo —Manchester
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
13d
Associate Product Manager
Finova —Salford
- Hybrid work
- Analysis skills
- Software development
- Agile
- Annual leave
- Employee assistance programme
Operations & Sales Support Co-ordinator
Element Materials Technology —Stockport
- Microsoft Office
- Organisational skills
- Contracts
Front Office Associate, Casual
Delta Hotels by Marriott Worsley Park Country Club —Manchester
- £14.25 an hour
- Hotel
Quick apply
4d
Sales Associate
Monica Vinader —Manchester
- Sales
- Driving
- Travel
Quick apply
11d
Sales Support Specialist
Hologic —Manchester
- Communication skills

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Leasing / Lettings Associate

Ascend Properties -
Sale

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
5 days ago

Benefits

Free parking
Additional leave
Free flu jabs
Annual leave
Company pension
Work from home
Company events
Enhanced maternity leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Driving Licence
Multilingual
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Salary: Basic salary of £28,000 with uncapped commission, offering realistic on target earnings of £35,000, with the opportunity to earn more based on performance.

About Us: Ascend proudly leads the UK market as the foremost manager of Single-Family Build to Rent housing resulting in award-winning property management for over 12,000 homes. We are going through a strong period of growth in all aspects of the business, making it an exciting time to join. Dedicated in providing an exceptional service to our clients offering alongside a supportive and collaborative work environment.

Role Summary

We are pleased to offer an exciting opportunity to join our dynamic team as a Leasing Associate, based at our head office in Sale, Greater Manchester.

In this role, you will act as the first point of contact for prospective tenants, managing and responding to leasing enquiries in a prompt, professional, and efficient manner. You will provide accurate information about available properties and guide customers through the leasing process, helping to ensure a smooth and positive experience from initial enquiry through to application.

We are seeking a motivated, reliable, and enthusiastic individual who is passionate about delivering excellent customer service. The successful candidate will be target-driven, committed to achieving KPIs, and capable of maintaining high standards across all customer interactions. As first impressions are key to our business, a friendly, engaging, and customer-focused approach is essential for success in this role.

Working Hours

This is a full-time, office-based position with hybrid flexibility available during Saturday shifts. Your standard working hours will be:

Monday to Thursday: 08:45 – 17:30
Friday: 08:45 – 16:00
1 in 3 Saturdays: 10:00 – 14:00 (with the option to work remotely)
Occasional bank holiday 10:00 – 14:00 (with the option to work remotely)

When you are scheduled to work on Saturday, your Friday hours will be adjusted to finish at 12:30.

Key Responsibilities

Serve as a key point of contact for new tenant enquiries, delivering outstanding customer service and upholding a high level of professionalism at all times
Respond to enquiries via phone and email in a timely and structured manner, following our established contact and follow-up processes
Provide clear, accurate information on available properties, rental prices, tenancy terms, and company policies
Gather relevant details from prospective tenants regarding their requirements, preferences, and timescales
Coordinate and schedule property viewings, working collaboratively with our branch teams and Territory Managers
Liaise closely with leasing consultants and property managers to ensure efficient scheduling and smooth operations
Conduct timely follow-ups with applicants to provide feedback, address queries, and maintain engagement throughout the process
Support applicants in completing leasing documentation and guide them through the entire application and approval journey
Maintain a strong working knowledge of the local lettings market, industry trends, and company offerings
Ensure full compliance with relevant legislation, including the Landlord and Tenant Act and Housing/Rent Acts, as well as internal company standards

Skills & Experience

Essential:

Previous experience in customer service, call handling, or property leasing
Excellent communication and interpersonal skills
Strong attention to detail and organisational ability
Ability to manage multiple tasks effectively in a high-paced environment
Confident using Microsoft Office and other digital platforms
A proactive attitude with a strong commitment to delivering an exceptional customer experience

Desirable:

Industry qualifications such as ARLA (or working towards certification)
Experience in the property or lettings sector
Familiarity with CRM or property management software

The Benefits

Competitive holiday allowance, increasing to 27 days over time, including a day off to celebrate your Birthday.
Paid time off for medical screenings.
Enhanced company sick pay policy with service.
Reduced Christmas operating hours.
Contributory Pension Scheme for long-term financial security.
Recognition programmes to acknowledge employees who display our Values & Behaviours.
Enhanced Maternity/Adoption/Paternity Pay to support your family

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Additional leave
Company events
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
On-site parking
Sick pay

Experience:

Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience associate jobs in bacup, lan

Leasing / Lettings Associate

Trainee Sales Associate

Resident Services Associate

Associate - Debt Capital Markets

Retail Sales Assistant

Senior Resident Services Associate

FTC Sales Associate - Manchester Trafford - UK

Retail Sales Advisor - Manchester

Sales Associate

Lettings Associate

Made-to-Measure Menswear Sales Associate

Sales Associate

Sales Associate

Regional Learning & Development Lead

Member Services Associate

Associate Product Manager

Operations & Sales Support Co-ordinator

Front Office Associate, Casual

Sales Associate

Sales Support Specialist

I want to receive the latest job alerts for customer experience associate in bacup, lan

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