appointment coordinator Work, Jobs in baginton, war (with Salaries)

Customer Care Administrator
Orbit Group —Coventry
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
4d
Passenger Transport Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Supervising experience
- Quality control
6d
Appointment Coordinator
Venture Photography Leamington Spa —Leamington Spa
- £12.71 an hour
- Part-time
- Customer service
- No experience needed
- In-person
Quick apply
Duty Coordinator
Warwickshire County Council —Warwick
- £26,403 - £28,142 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
4d
Radiology Cancer Coordinator
George Eliot Hospital NHS Trust —Nuneaton
- £28,392 - £31,157 a year
- Full-time
- Annual leave
- Referral programme
3d
Part time Activities Coordinator
Prime Life —Bedworth
- £12.96 - £13.32 an hour
- Part-time
- Annual leave
- Referral programme
Quick apply
5d
Appointment Coordinator
Venture Franchise Services —Leamington Spa
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Early Support & Intervention Coordinator (Non-Teaching)
Nicholas Chamberlaine School —Bedworth
- £26,570 - £27,919 a year
- Full-time
- Childcare
- Microsoft Office
- Administrative experience
Quick apply
5d
Customer Engineering Coordinator Level 2
Calor Gas Ltd —Warwick
- £26,228 a year
- Customer service
- Communication skills
- Employee discount
5d
Scheduler (Housing Repairs & Maintenance)
Platform Housing —Leicester
- £32,393 a year
- Travel
- Organisational skills
- Communication skills
4d
Appointment Coordinator
Venture Studios Birmingham —Birmingham
- £26,436 a year
- Part-time
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Care Coordinator
Budbrooke Medical Centre —Warwick
- £13 - £15 an hour
- Part-time
- Customer service
- IT
- In-person
- Free parking
- Store discount
Quick apply
12d
Office Administrator
Riverside Academy —Rugby
- £24,413 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Annual Review Coordinator - 12 Month FTC
Mattioli Woods —Leicester
- Full-time
- Financial services
- Communication skills
Contracts Co-ordinator
The Drain Group —Birmingham
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
9d
Retrofit Coordinator
Baily Garner —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
- Flexible schedule
HR Coordinator
Norton Motorcycles —Solihull
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
Fire & Security Customer Compliance Manager
Complete Security Recruitment —Leicester
- £35,000 - £40,000 a year
- Organisational skills
- IT
- Communication skills
5d
Front of House Receptionist, Treatment Coordinator/Qualified Dental Nurse
34 Dental —Leicester
- £13.50 - £18.00 an hour
- Part-time
- Customer service
- Microsoft Office
- Patient care
- Employee discount
Quick apply
2d
6 week volunteer programme in administration
Shelter Housing Advice and Research Project —Leicester
- From £3 a day
- Part-time
- Microsoft Office
- Administrative experience
- Travel
Quick apply

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Customer Care Administrator

Orbit Group -
Coventry

Apply Now

Job details

Permanent
£25,422 - £30,506 a year
4 days ago

Qualifications

Computer literacy
Numeracy
IT
Typing
Leadership
Communication skills

Full job description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The Customer Care Administrator provides essential administrative and communication support to the Customer Care Team, ensuring customers in new build homes receive a responsive, professional and empathetic service throughout the defects and warranty period.

This role is part of Orbit Homes where you'll help us to build 5,700 new affordable homes by 2030 in a sustainable way.

What you'll achieve

The role is responsible for the accurate logging, coordination and tracking of post-handover defects, arranging contractor appointments, maintaining customer and defect records, and supporting effective communication between customers, contractors, site teams and internal departments. The post holder plays a key role in managing customer expectations and ensuring issues are progressed and resolved within agreed timescales.

Act as a first point of contact for customers reporting defects via telephone, email and internal systems respond to customer enquiries in a timely, professional and empathetic manner
Escalate complex or unresolved issues to Customer Care Coordinators or the Head of Customer Care as appropriate
Monitor and maintain defects through the developer liability and warranty periods, ensuring information is up to date and responsibilities are clearly recorded
Liaise with contractors and suppliers to arrange inspections and remedial works
Coordinate customer appointments and access arrangements, working closely with site teams where required
Monitor contractor attendance, progress and completion updates, ensuring systems are kept current

What you'll bring

Essential skills

High level of computer literacy including speed and accuracy of typing
Excellent literacy and numeracy skills
Ability to interpret data and produce summary reports
Excellent team working and communication skills
Competent IT skills especially in Excel and Teams
Excellent interpersonal skills and ability to develop constructive, positive relationships

Desirable skills

Use of CRM system/use of D365
Experience in a New Build/Developer environment

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

Online application
Interview(s)
Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Apply Now

Refine Your Search

appointment coordinator jobs in baginton, war

Customer Care Administrator

Passenger Transport Coordinator

Appointment Coordinator

Duty Coordinator

Radiology Cancer Coordinator

Part time Activities Coordinator

Appointment Coordinator

Early Support & Intervention Coordinator (Non-Teaching)

Customer Engineering Coordinator Level 2

Scheduler (Housing Repairs & Maintenance)

Appointment Coordinator

Care Coordinator

Office Administrator

Annual Review Coordinator - 12 Month FTC

Contracts Co-ordinator

Retrofit Coordinator

HR Coordinator

Fire & Security Customer Compliance Manager

Front of House Receptionist, Treatment Coordinator/Qualified Dental Nurse

6 week volunteer programme in administration

I want to receive the latest job alerts for appointment coordinator in baginton, war

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