Insurance account representative Work, Jobs in Baildon, Wyk (with Salaries)

Customer Care Representative June 2026
Cromwell Polythene Ltd —Sherburn in Elmet
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Client Administrator
Evelyn Partners —Leeds
- Full-time
- Hybrid work
- Administrative experience
- No degree
- Organisational skills
Quick apply
Legal Secretary - PCR Leeds
DAC Beachcroft —Leeds
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Senior Associate Client Administration
Evelyn Partners —Leeds
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
Quick apply
7d
Client Support Administrator - Fixed Term Contract
DAC Beachcroft —Leeds
- Microsoft Excel
- Data analysis skills
- Organisational skills
Quick apply
Finance Assistant
AmcoGiffen —Barnsley
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Life insurance
Quick apply
Goldwell Colour Educator
Kao Corporation —Leeds
- Microsoft Powerpoint
- Microsoft Outlook
- Hair styling
Quick apply
Operations Specialist – Employee Relations
ASDA —Leeds
- Full-time
- Hybrid work
- Management
- In-person
- Store discount
- Annual leave
9d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Business Development Manager - Digital Commerce
Columbus United Kingdom —Leeds
- Full-time
- Hybrid work
- Microsoft Access
- Business development
- Travel
- Annual leave
- Work from home
Quick apply
Head of Sales
Corpay —Knaresborough
- Full-time
- Hybrid work
- Sales
- Leadership
- Life insurance
Evaluation Specialist: Associate / Associate Director
Steer —Leeds
- Full-time
- Hybrid work
- Management
- No degree
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Regional Practice Leader - Buildings Northeast
Stantec —Leeds
- Engineering
- Leadership
- Communication skills
- Annual leave
2d
Practice Manager
ASDA —Barnsley
- Full-time
- In-person
- Store discount
- Annual leave

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insurance account representative jobs near baildon, wyk

Customer Care Representative June 2026

Cromwell Polythene Ltd
Sherburn in Elmet

Quick apply

Job details

Full-time

Benefits

Company pension
Life insurance

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT
Communication skills

Full job description

At Cromwell, we believe success starts with people. Our Culture of Excellence means every colleague is valued,

supported, and empowered to deliver their best work. By setting high standards and celebrating achievements, we

create an environment where professionalism and enjoyment go hand in hand.

As part of our Sales Team, the Customer Care function is at the heart of delivering exceptional service. You’ll be the

first point of contact for customers, ensuring every interaction reflects Cromwell’s values of professionalism,

accountability, and innovation, while supporting our ambition for Industry Leadership.

As a Customer Care Representative, you will be responsible for providing outstanding service and administrative

support to the Sales Department. You’ll be the first to respond to emails, inbound calls and enquiries, resolving queries

efficiently and effectively wherever possible, and ensuring a seamless experience for every customer.

This role requires excellent communication skills, attention to detail, and a proactive mindset. You’ll work closely with

Account Managers, Business Development team and other departments to ensure customer needs are met, while also

contributing to team performance and continuous improvement.

ROLE AND RESPONSIBILITIES

Communicate directly with customers, delivering the highest standards of service.
Respond to inbound calls and enquiries, resolving queries where possible before escalating.
Process sales orders, confirming details with customers and liaising with Account Managers when needed.
Provide updates to customers on order progress, delivery dates, or lead times (including made-to-order or back-ordered items).
Work collaboratively with the Sales Team to improve efficiency, highlighting opportunities for improvement.
Identify opportunities to upsell products and services to customers.
Monitor and maintain stock levels, escalating issues such as extraordinary usage or outages to management.
Process returns, credit notes, and missing stock requests in line with company procedures.
Organise customer sample requests.
Manage the shared sales email inbox, forwarding enquiries to the Sales Manager where required.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Previous customer service or administrative experience preferred (ideally in a sales support environment), although training will be provided.

Cromwell Polythene believes in developing their team members through structured learning and development opportunities as part of our culture.

Requirements

Excellent verbal and written communication skills.

Strong problem-solving abilities and a keen attention to detail.

Strong IT skills (including Microsoft 365 - Word, Excel, Outlook, Teams)

Familiarity in using customer relationship management (CRM) systems (desirable).

A friendly and approachable demeanor.

A resilient and adaptable personality, capable of handling challenging situations.

Ability to work effectively in a team environment.

Passionate about delivering exceptional customer service.

This is a fully office-based role in Leeds, West Yorkshire (UK). Applicants must already have the existing right to work in the UK, as we are unable to offer visa sponsorship.

Benefits

Competitive salary
Profit Share*
Life insurance
Workplace pension*
Private medical benefits (taxable)*

conditions apply

Quick apply

Refine Your Search

insurance account representative jobs in baildon, wyk

Customer Care Representative June 2026

Client Administrator

Legal Secretary - PCR Leeds

Senior Associate Client Administration

Client Support Administrator - Fixed Term Contract

Finance Assistant

Goldwell Colour Educator

Operations Specialist – Employee Relations

JUNIOR SALES ADVISOR

JUNIOR SALES CONSULTANT

Business Development Manager - Digital Commerce

Head of Sales

Evaluation Specialist: Associate / Associate Director

Regional Practice Leader - Buildings Northeast

Practice Manager

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