A vacancy opportunity has arisen within our Stirling based office team for an Office Administrator / Job Scheduler.
As one of the Stirling area’s busiest reactive and preventative electrical service companies, our office and job scheduling is fast paced and changeable as we strive to professionally and efficiently undertake electrical work in many local homes and businesses.
Our vacancy would ideally suit an individual who can work under these fast paced conditions and who can adjust schedules and liaise with our team and customers throughout the day.
Previous experience within the electrical industry or associated building trades would be beneficial.
You would work alongside our existing office team and electricians at our office based in Stirling.
Applicant would require to make their own way to and from Stirling, FK7 7UW.
Immediate start is available but can also be within a certain waiting timescale.
The successful applicant will:
- Be hard working and presentable.
- Have excellent organisation and prioritisation skills with a keen attention to detail.
- Have a professional telephone manner with good communication skills.
- Be proficient in the use of MS Office including Word and Excel.
- Have an ambition to learn new skills.
- We have in-house digital job scheduling software and full training will be given on these systems. Experience with Mentor Cash job system beneficial.
The successful applicant would be working under our well established office team to help with the below tasks:-
- Contacting existing customers either by phone/email/post to retain good communication levels and increase customer knowledge on the products and services available.
- Contacting lapsed customers to re-establish relationships.
- Admin duties relating to the above & ongoing management of current customer and job database including scanning and digitising paperwork.
- Working alongside existing team - job scheduling, processing paperwork, answering phone calls, contacting electricians/engineers and suppliers, assist customers with their enquiries, update changes and status of each customer job, other reasonable duties as and when required.
- Using our in-house job scheduling software to invoice completed jobs and working with accounts team on various accounting duties.
- Helping with other day to day tasks as and when required.
Working hours 8am-5pm Monday to Friday (40 hours). Option to join our early finish Friday scheme.
Wage rate would be determined on experience and would meet minimum Real Living Wage Scotland.
Pay: £28,000.00 per year
Benefits:
- Bereavement leave
- Company pension
- Free parking
- On-site parking
Work Location: In person
