About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
We are delighted to share an excellent opportunity within our Employee Relations Team. In this position, you will provide professional casework and policy advisory support across NHS Lanarkshire. You will manage your own diverse caseload, covering the early and formal stages of attendance management, conduct, grievance, capability, and bullying and harassment. The role also involves participating in early resolution meetings and formal hearings, representing HR and supporting investigating managers in line with the Workforce Policies Investigation Process. This opportunity offers a chance for career development, with exposure to complex casework, policy work, and cross organisational collaboration. You will gain hands on experience that builds confidence, deepens professional expertise, and supports progression within the HR profession. You will already hold CIPD membership at Associate level or above. You should also have experience providing high quality advice and guidance to managers, along with the confidence and credibility to communicate effectively in meetings, hearings, and other formal settings. Strong interpersonal skills and the ability to convey complex information in a clear, supportive way will be essential to your success in this role. We are looking for someone who can build and sustain positive working relationships with managers, staff, Trade Union, and HR colleagues. You will need to handle sensitive and confidential matters with professionalism, empathy, and good judgement, while working efficiently within the timescales set by the Once for Scotland workforce policies.
The postholder supports the Employee Relations team in providing a professional, effective HR service. Acting as a point of contact for managers and staff requiring advice and guidance on all HR matters in line with policies and procedures, best practice and employment legislation within a framework of partnership working.
The working pattern for this role is- Monday - Friday
In this key role, you will:
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To support Managers in dealing with employee relation issues in areas such as conduct, capability, grievance, bullying and harassment and attendance management. This will include supporting managers in the preparation of formal reports in line with the relevant policies.
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In accordance with Once for Scotland Policies and best practice, support and encourage managers to resolve ER issues via informal routes where possible.
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Assist in the provision of support and guidance to managers on all matters relating to the interpretation and implementation of terms and conditions of employment. Ensure guidance given and decisions taken are reasonable, consistent and in accordance with Agenda for Change Terms & Conditions, NHSS and NHSL policies and Employment Law. Where the information available does not indicate a clear way forward, escalate to the HR Manager.
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Build effective relationships with managers and staff and be the first point of contact and a credible source of advice for all Employee Relation issues, escalating to the HR Manager as appropriate.
What You'll Bring:
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Relevant experience within a HR environment.
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A good working knowledge of Human Resource Management, HR best practice and employment legislation.
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Good keyboard skills and IT literacy
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Good interpersonal and communication skills, both verbally and written
A driving licence is required; this must be a full UK/EU/EEA licence.
What we Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
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Annual Leave - 35 days including public holidays
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Generous NHS pension scheme
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Annual incremental salary progression
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Paid sick leave increasing with length of service
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NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Jennifer Hamilton, Senior HR Advisor at [email protected]
If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on [email protected]
